Benefits Programs Specialist & Client Success

Marsh McLennan Agency; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Marsh & McLennan Agency in Austin, TX seeks an Assistant Account Manager to support Account Executives, enter client data, and coordinate benefits-related tasks. The role includes researching benefit plans, assisting with web setup, and leading in the AE's absence.

A college degree is preferred and 24–36 months of related experience is expected, with bilingual Spanish as a plus. Strong organizational and communication skills are essential to manage multiple workflows, meet timelines, and ensure

Qualifications

• College degree preferred as stated.
• 24 to 36 months experience as Assistant Account Manager or equivalent.
• Bilingual Spanish a major plus.
• Ability to multi-task and communicate with clients and vendors.

Responsibilities

• Enter client data into Benefit Point and update related reports.
• Provide support for Account Executive and research benefit questions.
• Assist bSwift team with client website setup as directed.
• Coordinate workflows per Benefit Timeline and stay compliant.
• Act as lead for other Account Managers in AE's absence.

Skills

Multitasking

Communication

Problem solving

Team collaboration

Confidentiality

Education

College degree preferred

Tools

Excel

Word

PowerPoint

Internet technologies

Job description

Marsh & McLennan Agency in Austin, TX seeks an Assistant Account Manager to support Account Executives, enter client data, and coordinate benefits-related tasks. The role includes researching benefit plans, assisting with web setup, and leading in the AE's absence.

A college degree is preferred and 24–36 months of related experience is expected, with bilingual Spanish as a plus. Strong organizational and communication skills are essential to manage multiple workflows, meet timelines, and ensure