Benefits Operations & Compliance Analyst

Cousera Internal Rehire Job Board; United States; On-site; USD 92,000 - 115,000; Full time

Benefits offered by this job

Health and wellness benefits

Bonus and RSU equity

Global perks and pay transparency

Job summary

Coursera is seeking an accountable, self-driven Benefits Analyst to own U.S. and Canada benefits data and compliance responsibilities, with opportunities to lead global initiatives.

In this role, you will independently manage recurring deliverables, including data reconciliations, vendor billing, compliance audits, and statutory filings, and ensure clear employee communications and vendor oversight. You will drive process improvements via automation, support regulatory changes, and contribute to

Qualifications

• Proven ability to work independently with ownership over recurring deliverables.
• Professional knowledge in benefits administration.
• Strong analytical and problem-solving skills to assess complex situations.
• Hands-on experience with data reconciliation and audits, payroll, or invoice data.
• Proven ability to build internal/external partner relationships.
• Typically 5+ years of relevant experience (or equivalent combination of education and experience).
• Working knowledge of U.S. benefits regulations (ERISA, ACA, HIPAA, COBRA, FMLA).
• Strong written communication skills, with the ability to explain complex benefits topics clearly to employees.
• Advanced Excel or Google Sheets skills; experience with an HRIS (Workday, UKG, ADP) and benefits administration platforms.
• Strong attention to detail, analytical and problem-solving skills, and the ability to manage multiple priorities and deadlines.
• Comfort handling confidential employee information with discretion and in accordance with privacy requirements.

Responsibilities

• Benefits Operations, Reconciliation & Audit: Manage inquiries, enrollments, events, changes and Workday transactions.
• Monitor eligibility files, reconcile enrollment and payroll deductions, coordinate corrections with vendors.
• Own routine follow-ups with benefits vendors and escalate decisions as needed.
• Maintain process documentation, controls, and audit trails; implement improvements and automation.
• Conduct testing and configuration validation in benefits systems for accurate rules.
• Drive continuous process improvement to enhance efficiency and experience.

Skills

Independent work

Analytical skills

Data reconciliation

Communication

Attention to detail

Time management

Tools

Workday

UKG

ADP

Excel

Job description

Coursera is seeking an accountable, self-driven Benefits Analyst to own U.S. and Canada benefits data and compliance responsibilities, with opportunities to lead global initiatives.

In this role, you will independently manage recurring deliverables, including data reconciliations, vendor billing, compliance audits, and statutory filings, and ensure clear employee communications and vendor oversight. You will drive process improvements via automation, support regulatory changes, and contribute to