Benefits & Onboarding Specialist - Hybrid

ACLU of New Jersey; Newark (NJ); Hybrid; USD 55,000 - 67,000; Full time

Benefits offered by this job

30 days PTO

12 holidays

Health insurance

Job summary

ACLU of New Jersey is seeking a Benefits Assistant to join our Administrative Department in Newark on a hybrid schedule (in-office on Tuesdays and Wednesdays). The role focuses on guiding employees through enrollments, maintaining benefits records, coordinating with providers, and ensuring compliance with policies and regulations.

You will support benefits education, answer questions, and contribute to a collaborative, mission-driven workplace that values diversity, accuracy, and service to

Qualifications

• Cover letter outlining interest and skills.
• Ability to work across diverse identities and experiences.
• Strong customer service and communication skills.
• Attention to detail and accuracy in implementation.
• Good organizational and time management skills.
• Basic knowledge of human resources benefits.
• Proficiency with Microsoft Office and HRIS.
• Ability to handle confidential information professionally.
• Alignment with the mission and values of ACLU-NJ.

Responsibilities

• Assist with enrollment during new hire onboarding and annual open enrollment, helping employees complete forms and meet deadlines.
• Maintain accurate benefits records by updating employee information and processing life event changes.
• Coordinate with benefits providers to resolve coverage, claims, eligibility or enrollment issues.
• Support compliance by maintaining documentation and following policies and regulations.
• Answer employee questions about health insurance, dental and vision plans, disability coverage, FMLA and other benefits.
• Educate employees by creating/distributing benefits guides, FAQs and maintaining up-to-date benefits information on the intranet.
• Perform other administrative duties as assigned.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Time management

HR benefits basics

Microsoft Office

HRIS

Confidential information handling

Tools

Microsoft Office

HR Information Systems

Job description

ACLU of New Jersey is seeking a Benefits Assistant to join our Administrative Department in Newark on a hybrid schedule (in-office on Tuesdays and Wednesdays). The role focuses on guiding employees through enrollments, maintaining benefits records, coordinating with providers, and ensuring compliance with policies and regulations.

You will support benefits education, answer questions, and contribute to a collaborative, mission-driven workplace that values diversity, accuracy, and service to