Benefits Assistant

ACLU of New Jersey; Newark (NJ); Hybrid; USD 55,000 - 67,000; Full time

Benefits offered by this job

30 days PTO

12 holidays

Health insurance

Job summary

ACLU of New Jersey is seeking a Benefits Assistant to join our Administrative Department in Newark on a hybrid schedule (in-office on Tuesdays and Wednesdays). The role focuses on guiding employees through enrollments, maintaining benefits records, coordinating with providers, and ensuring compliance with policies and regulations.

You will support benefits education, answer questions, and contribute to a collaborative, mission-driven workplace that values diversity, accuracy, and service to

Qualifications

• Cover letter outlining interest and skills.
• Ability to work across diverse identities and experiences.
• Strong customer service and communication skills.
• Attention to detail and accuracy in implementation.
• Good organizational and time management skills.
• Basic knowledge of human resources benefits.
• Proficiency with Microsoft Office and HRIS.
• Ability to handle confidential information professionally.
• Alignment with the mission and values of ACLU-NJ.

Responsibilities

• Assist with enrollment during new hire onboarding and annual open enrollment, helping employees complete forms and meet deadlines.
• Maintain accurate benefits records by updating employee information and processing life event changes.
• Coordinate with benefits providers to resolve coverage, claims, eligibility or enrollment issues.
• Support compliance by maintaining documentation and following policies and regulations.
• Answer employee questions about health insurance, dental and vision plans, disability coverage, FMLA and other benefits.
• Educate employees by creating/distributing benefits guides, FAQs and maintaining up-to-date benefits information on the intranet.
• Perform other administrative duties as assigned.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Time management

HR benefits basics

Microsoft Office

HRIS

Confidential information handling

Tools

Microsoft Office

HR Information Systems

Job description

The American Civil Liberties Union of New Jersey (ACLU-NJ) seeksa full-timeBenefits Assistant to join its AdministrativeDepartment. Thisrole isdesigned for a thoughtful, detail oriented early to mid-levelprofessional looking for a meaningful opportunity in a proven and vibrant organizationthat makes profound differences in the lives of people across our state.

The Benefits Assistant is responsible for helping employees understand, enroll in and manage their workplace benefits.Candidates for this position shouldhave some experience working in an office environment, providing administrative or client service support.

This position will be supervised by the Director of People & Culture and will be based in Newark with a hybrid work schedule where we work in the office on Tuesdays and Wednesdays.

Organizational Overview

For more than 60 years, the ACLU of New Jersey has defended liberty and justice guided by the vision of a fair andequitable New Jersey for all. Our mission is to preserve, advance, and extend the individual rights and liberties guaranteed to every New Jerseyan by the state and federal constitutions in courts, in the legislature, and in our communities. We are committed to repairing and transforming spaces where constitutional promises have not been delivered.

What You’ll Do:

• Assist with enrollment during new hire onboarding and annual open enrollment, helping employees complete forms and meet deadlines.
• Maintain accurate benefits records by updating employee information, processing life event changes etc.
• Coordinate with benefits providers to resolve issues related to coverage, claims, eligibility or enrollment.
• Support compliance by helping to maintain documentation and following company policies and applicable regulations.
• Answer employee questions about health insurance, dental and vision plans, disability coverage, Family Medical Leave and other benefits.
• Educate employees by creating/distributing benefits guides, FAQs and maintaining up to date benefits information on the ACLU-NJ intranet
• Other administrative duties as assigned.

What You’ll Need:

• A brief, strong cover letter outlining your interest and applicable skills.
• Ability to work well across diverse identities and experiences.
• Strong customer service and communication skills.
• Attention to detail and accuracy in implementation.
• Good organizational and time management skills.
• Basic Knowledge of Human Resources benefits.
• Proficiency with Microsoft Office and HR Information Systems.
• Ability to handle confidential information professionally.
• Alignment with the mission and values of ACLU-NJ.

Compensation

The salary for this position is $61,000 annually, based on the ACLU-NJ salary bands. The ACLU-NJ supports and plans for staff member professional growth and skill development through internal and external opportunities. We offer a comprehensive compensation and benefits package which currently includes 30 days paid time off, 12 office holidays and 16 health care leave days; medical, vision, and dental insurance; 20 weeks (100 days) paid family leave; life and long-term disability insurance; pre-tax transit benefits; and a 401(k) plan with employer match. This position is exempt under the Fair Labor Standards Act.

About our Culture

We are a diverse workforce and take pride in our ability to attract andretainemployees with a huge array of backgrounds and experiences. We work hard but also like to celebrate oursuccesses. We strive to bring humility, empathy, kindness, and generosity to our work, internally within the organization and externally with our partners and those whom we are serving. Weseekto build a work culture with a sense of respect and collegiality, and a willingness to be generous with ourexpertiseand resources.