Benefits Navigator for Healthcare Access

Project-Home; Philadelphia (Philadelphia County); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Company-paid life and disability

Paid parental leave

401(k) with employer matching

Generous PTO and sabbatical leave

Employee wellness programs

Career development opportunities

Job summary

Project HOME is a nationally recognized nonprofit dedicated to ending homelessness and poverty. The Benefits Specialist role at Stephen Klein Wellness Center supports patients navigating Medicaid, Marketplace, Medicare, and sliding fee programs to ensure access to coverage and services.

You will assist with applications, maintain patient records in eCW, and provide compassionate, hands-on support to individuals facing barriers to healthcare in a full onsite setting.

Qualifications

• Bachelor's degree or relevant experience in FQHC, health center, benefits navigation, or similar.
• Knowledge of Medicaid applications through the PA COMPASS system.
• Experience navigating benefits, insurance, healthcare or public assistance systems.

Responsibilities

• Help patients understand and access Medicaid, Marketplace, Medicare and other coverage.
• Screen uninsured patients for coverage options and assist with applications via COMPASS.
• Manage sliding fee applications and enter data accurately in eCW.
• Explain sliding fee eligibility and requirements to patients clearly.
• Review eligibility reports and resolve coverage or eligibility issues.

Skills

Medicaid navigation

Customer service

Communication

Language skills

Education

Bachelor's degree or relevant experience

Tools

eCW (eClinicalWorks)

Epic

Job description

Project HOME is a nationally recognized nonprofit dedicated to ending homelessness and poverty. The Benefits Specialist role at Stephen Klein Wellness Center supports patients navigating Medicaid, Marketplace, Medicare, and sliding fee programs to ensure access to coverage and services.

You will assist with applications, maintain patient records in eCW, and provide compassionate, hands-on support to individuals facing barriers to healthcare in a full onsite setting.