Benefits Manager

Sompo International; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Sompo International seeks a Benefits Manager for their Human Resources Total Rewards team, overseeing employee benefits strategies across North America. This role requires strong vendor management and compliance expertise, along with excellent communication skills. The ideal candidate will enhance employee engagement while ensuring adherence to regulations.

Benefits

Two medical plans including a Consumer Driven Health Plan

401(k) Retirement Savings Plan with employer contributions

Competitive paid-time-off programs

Parental Leave Benefits & Adoption Assistance program

Employee Assistance Program

Qualifications

• 5-7 years of experience in US Benefits Administration.
• Familiarity with managing benefits in multi-state or global workforce preferred.
• Excellent communication skills, both written and verbal.

Responsibilities

• Oversee employee benefit programs across the US, Canada, and Bermuda.
• Manage full cycle benefits renewal and annual benefits open enrollment.
• Ensure compliance with federal, state, and local regulations.

Skills

Vendor management

Stakeholder management

Process improvement

Employee engagement strategies

Communication

Education

Bachelor’s Degree in related field

Tools

Microsoft Office Suite

Job description

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions.

Job Description

Sompo has a unique opportunity for a Benefits Manager in our Human Resources Total Rewards team.

The Benefits Manager – North America is responsible for the strategic oversight and operational management of employee benefit programs across the United States, Canada, and Bermuda. Reporting to the AVP, North America, this role supports the AVP in ensuring the design, compliance, administration, and communication of health, welfare, and retirement programs align with local regulations and corporate objectives. The ideal candidate has deep regional expertise, strong vendor and stakeholder management skills, and experience implementing process improvements and employee engagement strategies. This role will supervise the work of a Senior Benefits Analyst.

Location: This position will be based out of our Miami, FL, Alpharetta, GA or Charlotte, NC office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

Oversight of all aspects of benefits in the US, Canada, and Bermuda (including retirement plans)

Oversee the day-to-day administration of benefit and retirement plans

Maintain the highest standards of customer service within the benefits department, ensuring exceptional support and satisfaction for all employees and stakeholders

Leverage relationships with insurance broker(s), insurance carriers, and vendors to successfully deliver services to customers

Manage full cycle benefits renewal, and planning and execution of annual benefits open enrollment

Collaborate with HRIS to set up and maintain benefit plan information, enrollments, reporting, and data integrity in HRIS ensuring confidentiality and accuracy for payroll processing, benefits administration, and compliance requirements

Partner with AVP, North America on all benefit projects to include implementations and vendor RFPs

Ensure continuous benefit audits and reconciliation, and proper processing of all benefit invoices

Manage activities for internal and external audits, and annual compliance (ACA, 5500, state requirements) notices, forms, and filings; coordinate activities and deliverables between internal and external partners and carriers to ensure accuracy and on-time delivery

Knowledge of FMLA and disability administration with third party administrator

Supervise and train Benefits Analyst on responsibilities necessary to the successful execution of back-office benefits administration

Liaise with payroll to ensure accurate processing of benefit related deductions and imputed income

Other duties as needed

Compliance & Administration

Ensure compliance with federal, state, and local regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, and other relevant laws

Manage all reporting requirements, including regulatory filings and audits

Support benefits-related investigations, appeals, and policy development to maintain compliance and risk mitigation

Responsible for addressing escalations from the HR service center

Developing and delivering training for the Tier 1 service center team members

Employee Engagement & Communication

• Execute communication strategies to educate employees on benefits offerings and optimize program utilization.
• Act as a trusted advisor to employees, addressing inquiries, resolving escalated benefits issues, and providing guidance on plan options.
• Collaborate with HR, and external vendors to enhance employee experience and satisfaction.

What you’ll bring:

Required:

Bachelor’s Degree in related field or equivalent combination of education and experience required

Minimum of 5-7 years related experience in US Benefits Administration

Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Proficient in H&W and retirement plan implementation, administration, and project management

Experience working for a multi-state or global workforce

Excellent communication skills (written, verbal, and presentation)

Familiarity with managing in benefits in Bermuda and Canada (helpful, but not required)

Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo International, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit

In today’s world, what do we stand for?

Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo International, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo.

Sompo International is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.

About the company

Sompo International is a leading global specialty provider of property and casualty insurance and reinsurance.

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