Operations Manager - Employee Benefits

Benbase; San Francisco (CA); Remote; USD 80,000 - 120,000; Full time

Job summary

Join a leading company redefining the benefits industry as an Operations Manager focused on employee benefits. You'll manage and improve the systems supporting client services, while ensuring efficiency and exceptional delivery. With a remote workplace and competitive starting salary, this role seeks a dynamic leader ready to tackle challenges.

Benefits

Medical insurance

Dental and Vision coverage

Flexible PTO

401(k) matching

Stock options

Qualifications

• 5+ years of experience with employee benefits.
• Exceptional communication skills.
• Proven ability to manage multiple tasks.

Responsibilities

• Manage benefits brokerage systems and ensure operational efficiency.
• Support account management team in service delivery.
• Identify inefficiencies and propose solutions.

Skills

Communication

Problem Solving

Strategic Thinking

Education

Bachelor's Degree

Job description

Join to apply for the Operations Manager - Employee Benefits role at Benbase

Join to apply for the Operations Manager - Employee Benefits role at Benbase

Get AI-powered advice on this job and more exclusive features.

We're redefining the benefits industry with AI-powered solutions and human-centered service. We simplify complexity, drive innovation, and deliver real value to our clients and their employees. If you're ready to lead with empathy, embrace change, and solve meaningful challenges, we want you on our team.

About the Role

As an Operations Manager, you'll be scrubbing in to get your hands deep into the guts of our benefits brokerage - making sure various ben admin, payroll, CRM, carrier portals and other systems are in sync and humming smoothly. And when something glitches, you'll be locked in -- finding the root cause to continually correct, update and improve our systems. This is not a supply chain or logistics role; you'll work in tandem with our account management team to leverage technology to ensure exceptional service delivery to our small business clients.

What You'll Do

• Lead with empathy, transparency, and proactive support
• Identify inefficiencies and propose creative solutions that simplify and scale
• Take ownership of challenges, push through roadblocks, and deliver results
• Apply industry expertise to deliver accurate, high-quality outcomes
• Anticipate client needs and build scalable, lasting solutions
• Communicate clearly, cut the fluff, and focus on what matters

What We’re Looking For

• A+ players who think strategically while flexing their tactical muscles
• 5+ years of experience with employee benefits, via insurance brokerage, insurtech, PEO or third party administration
• Someone who loves to solve problems and do the dirty work behind the scenes
• Exceptional communication skills with a client-first mindset
• Proven ability to manage multiple tasks and deliver on time

This is a remote position but preferred candidates will be based in San Francisco or the surrounding area and bring recent experience supporting California-based small (under 100 EE's) employer groups.

Why Join Us

• Be part of a fast-growing, values-driven team
• Work remotely in a supportive environment
• Use cutting-edge technology to drive impact
• Competitive pay starting at $80,000/year and industry-leading benefits

Health & Wellness: Medical insurance, Dental, Vision, $0 Telehealth, enhanced Employee Assistance Program (EAP), company-paid accident and critical illness for individuals, company contribution of $500 to your Health FSA.

Financial Support: Stock options, 401(k) with up to 4% match and live financial advisor support, FSA, HSA tax-saving options.

Work-Life: Flexible PTO, 12 weeks of paid parental leave, $40 monthly connectivity reimbursement, company-paid short-term disability, long-term disability, and life insurance, company contribution of $1,000 to your Dependent Care FSA to help with day care.

Candidates from all backgrounds are encouraged to apply. We value inclusivity and diversity because they strengthen our "Human First" approach and enhance our ability to deliver exceptional benefits service. Diverse perspectives help us solve complex problems and create solutions that work for everyone. We are committed to building an equitable, welcoming team where everyone belongs.

Ready to lead with heart and hustle? Apply today.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Insurance

Referrals increase your chances of interviewing at Benbase by 2x

Sign in to set job alerts for “Operations Manager” roles.

Strategy & Operations (Senior) Manager, Commerce

Mountain View, CA $100,000.00-$160,000.00 3 days ago

Pleasanton, CA $100,000.00-$130,000.00 1 month ago

Sr. Manager of Demand Operations (Remote)

Policy Operations Manager (Trust & Safety)

Associate Director/Director, Clinical Operations, Autoimmune

South San Francisco, CA $180,000.00-$240,000.00 8 months ago

Regional Operations Manager - Global High Tech, Hyperscale

Redwood City, CA $105,000.00-$125,000.00 3 weeks ago

Regional Operations Manager - Global High Tech, Colocation

Alameda, CA $65,000.00-$87,000.00 1 month ago

Santa Clara, CA $123,094.00-$138,464.00 6 months ago

Product Compliance Manager - Families, Cash App

Process Design Manager - Warehouse Solutions

San Jose, CA $80,000.00-$100,000.00 5 months ago

Marketing Operations - Manager / Senior Manager

Pleasanton, CA $90,000.00-$150,000.00 2 weeks ago

San Francisco, CA $70,000.00-$100,000.00 1 month ago

Manager/Sr. Manager, Commercial Global Supply Chain Planner

Senior Product Manager, Behind the Meter and Channel Solutions

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.