Benefits & Leave Specialist — Employee Experience Champion

NOCD; Chicago (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) match

PTO accrual

Parental leave

Casual startup culture

Job summary

NOCD is seeking a Benefits & Leave Specialist to own benefits administration and leave coordination, partnering with our benefits broker and third-party leave administrator to deliver a seamless employee experience.

In this role you will enroll employees, manage life events, maintain accurate HRIS records, and ensure compliance with federal and state leave laws while identifying opportunities to streamline processes and automation for a growing multi-state workforce.

Qualifications

• 4+ years of experience in benefits and/or leave and accommodation administration.
• Knowledge of FMLA, ADA, PWFA, COBRA, ACA, HIPAA, and applicable federal and state leave laws.
• Experience working with HRIS platforms and benefits administration systems.
• Experience in benefits billing reconciliation.
• Exceptional organization and attention to detail.
• Strong communication with a people-first mindset.
• The ability to manage multiple priorities while maintaining accuracy and confidentiality.
• A collaborative approach in a fast paced environment and a passion for helping others.

Responsibilities

• Administer employee benefits programs (medical, dental, vision, life, disability, HSA/FSA, voluntary benefits).
• Serve as People Operations partner for benefits enrollment questions and life events.
• Collaborate with broker and payroll to support Open Enrollment and education.
• Coordinate with benefits advisor for coverage, claims, and plan benefits details.
• Process enrollments, qualifying life events, and status changes; maintain HRIS records.
• Work with Payroll and vendors to ensure eligible benefits are received.
• Maintain communications, resources, compliance, and documentation for benefits clarity.
• Identify opportunities to improve processes and create automation.

Skills

Communication

Organization

Attention to detail

People-first mindset

Tools

HRIS platforms

Google Suite

Slack

Lattice

Job description

NOCD is seeking a Benefits & Leave Specialist to own benefits administration and leave coordination, partnering with our benefits broker and third-party leave administrator to deliver a seamless employee experience.

In this role you will enroll employees, manage life events, maintain accurate HRIS records, and ensure compliance with federal and state leave laws while identifying opportunities to streamline processes and automation for a growing multi-state workforce.