Benefits & Leave of Absence Coordinator

panerabread; St. Louis (MO); On-site; USD 53,000 - 64,000; Full time

Job summary

Panera Bread is seeking a Coordinator, Benefits to handle LOA administration and related HR processes at the Saint Louis Support Center. You will work with Workday and AbsenceTracker to ensure compliant handling of leave requests, billing, and communications.

The role requires at least two years of LOA experience, a bachelor’s degree preferred, and strong knowledge of FMLA/ADA regulations. Office-based role with standard business hours and occasional cross-team coordination.

Qualifications

• Bachelor's degree preferred.
• At least 2 years of leave of absence administration experience required.
• Working knowledge of federal and state laws & regulations related to HR and Absence Management.

Responsibilities

• Daily processing of LOA requests/returns with full regulatory compliance.
• Maintain complete and accurate case files using Workday and AbsenceTracker.
• Answer questions from team members, managers, HR, and state agencies.
• Facilitate return-to-work approvals and accommodations as needed.
• Manage billing for LOA, including payroll reconciliation and deduction changes.
• Review claims and communicate with team members, managers and HR during LOA lifecycle.
• Process intermittent FMLA claims and track entitlement.
• Coordinate with third-party disability vendor for claims support.
• Collaborate with Workers' Comp team on leaves due to work-related incidents.
• Submit employer statements for State Disability applications and respond to inquiries.
• Handle LOA-related inquiries via calls and emails.

Skills

HR laws & regulations

Workday

AbsenceManagement

Excel

Communication

Organization & prioritization

Data privacy/confidentiality

Customer service

Education

Bachelor's degree

Tools

Workday

AbsenceSoft

Excel

Word

Teams

Outlook

Job description

Panera Bread is seeking a Coordinator, Benefits to handle LOA administration and related HR processes at the Saint Louis Support Center. You will work with Workday and AbsenceTracker to ensure compliant handling of leave requests, billing, and communications.

The role requires at least two years of LOA experience, a bachelor’s degree preferred, and strong knowledge of FMLA/ADA regulations. Office-based role with standard business hours and occasional cross-team coordination.