Benefits HR Technician

Adult Correction; Raleigh (NC); On-site; USD 34,000 - 59,000; Full time

Benefits offered by this job

Health Insurance options

Retirement Plans NCFlex Supplemental

Paid Vacation, Sick, and Community etc

Paid Parental Leave

Job summary

North Carolina Department of Adult Correction seeks an HR Technician I (S) to provide transactional documentation, LOA and separations support, and routine reporting for about 19,892 positions. You will assist with SOPs, training materials, and data maintenance across field offices, ensuring accurate records and smooth payroll and leave processing.

The role requires basic HRIS experience, proficiency with Word/Excel/PowerPoint, and strong organizational skills for handling extensive

Qualifications

• Experience using MS Word, PowerPoint and Excel for documentation and reporting.
• Ability to input information into electronic databases and HRIS.
• Background supporting HR separation actions within an HRIS system.

Responsibilities

• Serve as transactional documentation and reporting coordinator for LOA and Separations.
• Assist with formatting SOPs and training materials.
• Gathers data for payroll and RTW tracking in BEACON/SAP.
• Provide clerical support to Central HR and imaging of records.

Skills

Microsoft Word

PowerPoint

Excel

Data entry

HRIS (separation actions)

Education

Associate's degree in Human Resources or related field

GED + 2 years HR experience

Tools

BEACON/SAP

Job description

Agency Adult Correction Division Human Resources Job Classification Title HR Technician I (S) Position Number 60073743 Grade NC05

About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Reporting directly to the HR Benefits Manager (or LOA Section Lead), this position provides essential vocational and paraprofessional support to a team of HR Technician II leads. The primary purpose of this role is to serve as the transactional documentation and reporting coordinator for the LOA and Separations section, ensuring the organized flow of information for approximately 19,892 positions. This involves the routine distribution of OSC LOA reports and Monitoring of Tasks reports to 200+ offices and assisting with the tracking of Return-to-Work date changes. As a clerical resource within Central HR, the incumbent assists with the formatting of Standard Operating Procedures (SOPs) and training materials. By utilizing office automation and a basic working knowledge of BEACON/SAP (including time entry), this position gathers and verifies information for review by others to ensure the agency remains efficient in its leave and separation processes. The main goal of this position is to provide vocational administrative assistance and routine reporting support for the LOA and Separations section within Central HR. This position performs the transactional work necessary to support a team of HR Technician II specialists by managing the flow of documentation and reports for approximately 19,000 employees. By assisting with the preliminary review of documents, distributing recurring maintenance reports, and performing the clerical formatting of training materials and SOPs, this role ensures that the section’s records and field communications remain organized and up-to-date. Assisting in the systematic dissemination of recurring reports, such as the Office of the State Controller (OSC) LOA reports and other internal maintenance lists, to field offices across North Carolina. Helping monitor the Monitoring of Tasks (Work Items) report to identify pending items and notifying the specialist team of entries that require their technical review. Gathers information regarding changes in Return-to-Work (RTW) dates from field offices and updates internal tracking spreadsheets to ensure the specialists have current data for payroll processing. Performing routine outreach to field staff to request missing information or documentation identified in standard error reports to ensure files are complete for specialist review. Compiling basic data from reports as requested by specialists to help them identify common administrative errors at the facility level. Assisting HR Technician II specialists by performing a first-level review of leave and separation submissions to verify that all required forms and medical notes are physically present. Helping verify that dates and names on submitted paperwork match the data in the personnel system, flagging any obvious clerical discrepancies for the specialists. Ensuring that all documentation is organized, labeled, and prepared according to standard filing procedures for eventual imaging into the permanent personnel records. Maintaining organized unit files to ensure that documentation is easily accessible for the specialist team when performing analysis or responding to audits. Performing the clerical formatting and editing of Standard Operating Procedures (SOPs) and "how-to" guides, ensuring they follow the department’s standard templates and visual styles. Assisting in the creation of PowerPoint slides and visual aids for training sessions by inputting text and data provided by the specialist team. Coordinating the logistical needs for training sessions, such as scheduling conference rooms, managing attendee sign-in sheets for the 200+ offices, and distributing printed instructional materials. Proofreading training content and procedural documents for basic grammar and formatting consistency before they are finalized by management. Utilizing the BEACON/SAP system to perform basic data research, such as verifying an employee's organizational unit or checking leave balances to support the specialist's case research. Assisting the team by checking time entry records for completeness and highlighting missing entries for the specialist to address. Participating in special data-gathering tasks as assigned, such as pulling files for a specific audit or assisting with large-scale departmental mailing projects. Providing general office support to the broader Central HR team, including scanning, copying, and distributing benefit-related communications.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $33,902 - $59,327

• Documented experience in Microsoft Word, PowerPoint and/or Excel.
• Ability to input information into electronic data bases.
• Background supporting separation actions within an HRIS system.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

State Benefits Information

• Health Insurance options
• Retirement Plans NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave Visit the State Benefits website for additional information.

About The Division of Human Resources

The Division of Human Resources provides support and strategic direction for personnel operations within the Department of Adult Correction. This includes recruitment, compensation, classification, employee relations, policy development, benefits, and organizational development. HR ensures compliance with state and federal laws and works to enhance employee engagement and workplace culture.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape". The PREA Hiring and Promotion Prohibitions apply. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience". If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Associate's degree, typically in Human Resources from an appropriately accredited institution or relevant field and no years of experience required; or High school or General Educational Development (GED) diploma and 2 years of progressive experience in Human Resources.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.