Correctional Case Manager

Adult Correction; Snow Hill (NC); On-site; USD 37,000 - 65,000; Full time

Benefits offered by this job

Health Insurance options

Retirement Plans

NC Flex Supplemental Benefits

Paid Vacation, Sick, and Community/Par

Paid Parental Leave

Job summary

The North Carolina Department of Adult Correction's Eastern Correctional Institution is hiring a Correctional Case Manager (S) at NC07 to work in a housing unit within the custody area. This full-time role requires effective verbal and written communication with staff, inmates, and the public, and adherence to safety and security procedures.

Candidates should be prepared for a demanding environment, including potential exposure to violence, and must meet state requirements.

Qualifications

• Must possess at least an associate’s degree or equivalent experience as described.
• Ability to defend self and maintain safety in potentially violent environments.
• Proficient in preparing clear written reports and data documentation.

Responsibilities

• Maintain verbal and written communication with staff, offenders, and the general public.
• Conduct surveillance of the assigned housing unit and custody area.
• Accurately operate office machines and prepare written reports reflecting information from various sources.
• Instruct offenders in the proper safe use of tools, equipment, and supplies.
• Review and analyze documents and behavioral data gathered from interviews and observations.
• Perform crisis intervention and routine counseling, including suicide prevention.

Skills

Defensive/safety awareness

Stress management

Surveillance skills

Written reports

Crisis intervention

Safety instruction

Education

Associate’s degree in Criminal Justice, Human Services, Recreation or related field

High school diploma or GED with two years custody experience

Tools

Office machines

Job description

Agency Adult Correction Division COO - OPS - Institutions Operations

Job Classification Title Correctional Case Manager (S) Position Number 60058384 Grade NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

This position is assigned to Eastern Correctional Institution. Position will be assigned to a housing unit in the custody area. Effective verbal/written communication with other staff, offenders, and the general public.

Knowledge, Skills, and Abilities / Management Preferences

• Be capable of defending oneself against attack by violent persons.
• Work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent/ verbally abusive.
• Conduct continuous visual/audio surveillance of assigned work area.
• Accurately operate office machines/ prepare written reports/forms which accurately reflect information reviewed from various sources.
• Demonstrate/ instruct offenders in the proper safe use of tools, equipment/supplies.
• Review, analyze/evaluate various documents and behavioral data gathered from interview/documentation/personal observation.
• Perform crisis intervention/routine counseling to include suicide prevention.
• Account for supplies/ equipment.
• Implement/ manage correctional programs.

Salary Range

Salary Range: $37,377 - $65,408

Eligibility & Requirements

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Knowledge of supportive counseling techniques. This job posting will close at 11:59 pm, the night before the end date listed above.

Working Hours and Benefits

This is a full-time position (40 hours per week) with State Benefits.

State Benefits Information

• Health Insurance options
• Retirement Plans
• NC Flex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

Additional Information

This is a REPOST. Previous applicants are still under consideration and do not need to reapply.

Applicant Requirements

• Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
• Pass a criminal background check
• Produce a negative drug screening result
• Successfully complete medical and psychological evaluations
• Possess a valid driver’s license
• Adverse Weather Reporting: This position is designated as “Mandatory” and must report or stay over during adverse weather events.

Note to Current State Employees

The salary grade for this position is NC07. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result.

About the Division of Institutions

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

Supplemental Application Information

The North Carolina Department of Adult Correction (NCDAC) uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include: Complete education history (including high school) Full work experience details Certificates and licenses, if applicable Education must be from appropriately accredited institutions. Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination. Applicants may be subject to a criminal background check and drug screen.

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference

Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD256 or NGB22, along with the state application.

PREA Requirement

The NCDAC must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NCDAC: PREA Hiring and Promotion Prohibitions

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.

Necessary Special Qualifications

Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

State Application Resources / Frequently Asked Questions

Valuing Education and Experience. All job postings close at 11:59pm the night before the End Date on the posting.