Benefits Enrollment Specialist: Precise, Impactful & Remote Fridays

Austin Benefits Group; Austin (TX); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health, dental & vision

401(k) match

Summer Fridays

Remote Fridays

Paid time off

Paid holidays

Family time off

Volunteer time off

Professional development

License assistance

Job summary

Austin Benefits Group is seeking a Client Benefits Coordinator to serve as the operational heartbeat of our client service model. You will process enrollments, manage eligibility changes, conduct audits, and ensure timely, accurate support for clients and employees.

In this role, you will collaborate with carriers, resolve life-event documentation, and maintain up-to-date records. You bring at least 3 years' admin or data-entry experience, HR/benefits background, and proficiency in Office and

Qualifications

• Minimum 3 years administrative or data-entry experience.
• HR/benefits background preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to learn new systems quickly.
• Strong attention to detail under deadline pressure.
• Excellent communication and professionalism.

Responsibilities

• Process Open Enrollment elections, new hire enrollments, terminations, and life events with speed and accuracy.
• Meet and exceed weekly enrollment processing and audit accuracy standards.
• Audit enrollment accuracy and resolve discrepancies within one week or less.
• Coordinate with clients to obtain missing HR data and support life event documentation.
• Manage COBRA eligibility determinations and coordinate with the COBRA vendor as needed.
• Audit API/EDI/834 integrations to prevent file transmission errors.
• Maintain up-to-date records in the Agency Management System.
• Proactively reach out to clients and new hires on missing enrollments.
• Collaborate with Client Experience and Analytics teams as needed.

Skills

Administrative exp

Data entry

HR/Benefits

Employee Navigator

Microsoft Office

Attention to detail

Communication skills

High school diploma

Education

High School Diploma

Tools

Employee Navigator

MS Office

Job description

Austin Benefits Group is seeking a Client Benefits Coordinator to serve as the operational heartbeat of our client service model. You will process enrollments, manage eligibility changes, conduct audits, and ensure timely, accurate support for clients and employees.

In this role, you will collaborate with carriers, resolve life-event documentation, and maintain up-to-date records. You bring at least 3 years' admin or data-entry experience, HR/benefits background, and proficiency in Office and