Benefits & Eligibility Interviewer — On-Site

AZ State Jobs; Lakeside (AZ); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

ASRS retirement

Paid holidays

Paid vacation

Parental Leave

Public Transit Subsidy

Career Advancement

Job summary

The Arizona Department of Economic Security seeks a Benefits and Eligibility Specialist (Eligibility Interviewer) in Lakeside, AZ to determine eligibility for Nutrition, Medical, and Cash Assistance. This on-site role emphasizes strong client service, data entry, and independent work in a fast-paced setting.

You will interview applicants, collect information, and enter data to make determinations across multiple screens, while adhering to performance metrics.

Qualifications

• Experience with eligibility or benefit programs preferred.
• Excellent written and verbal communication skills.
• Ability to work independently in a fast-paced office.

Responsibilities

• Assist clients in-person and by phone to determine eligibility for Nutrition, Medical, and Cash Assistance.
• Collect information, conduct interviews, and document data for determinations.
• Enter data across multiple screens while communicating with clients.
• Adhere to agency standards, metrics, attendance, accuracy, and timeliness.
• Participate in paid classroom training with on-the-job learning.

Skills

Customer service

Communication

Data entry

Education

High School Diploma or GED

Tools

Google Suite

Microsoft Office

Job description

The Arizona Department of Economic Security seeks a Benefits and Eligibility Specialist (Eligibility Interviewer) in Lakeside, AZ to determine eligibility for Nutrition, Medical, and Cash Assistance. This on-site role emphasizes strong client service, data entry, and independent work in a fast-paced setting.

You will interview applicants, collect information, and enter data to make determinations across multiple screens, while adhering to performance metrics.