Benefits Counselor Floater

St Johns Community Health; Compton (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free medical, dental & vision

13 paid holidays + PTO

Life insurance

EAP

Tuition reimbursement

Flexible spending account

Workforce development & training

Growth within the company

Job summary

St. John’s Community Health in Compton, CA is seeking a Benefits Counselor Floater to provide information and assistance regarding health insurance and benefits to elder people, disabled Medicare beneficiaries, and their families.

You will coordinate enrollment with local, state, and county programs and support patients through the application process. This full-time role requires familiarity with Medi-Cal, Covered California, and electronic health records; experience with PMS systems is

Qualifications

• High School Diploma required for the role.
• Familiar with Medi-Cal and Covered CA.
• Two years CAA experience preferred.
• EHR experience required and PMS knowledge required.

Responsibilities

• Assist patients in completing applications for private and public health programs.
• Attend Medi-Cal and related trainings as directed by supervisor.
• Attend required meetings and provide updates as directed.
• Prepare production and program reports and tracking logs.
• Coordinate with state and county health programs efficiently.
• Create a positive, professional environment in person and by phone.
• Understand and follow SJCH policies and procedures.
• Draft professional written communications as needed.
• Educate patients about enrollment processes and programs.
• Input prescriptions and patient data into EHR.
• Handle renewals for Medi-Cal and other programs annually.
• Assist patients with care and empathy if not eligible.
• Keep up with changes in programs and PMS processes.
• Manage PMS registration, scheduling, and billing.
• Process applications and verify eligibility during visits.
• Work with clinicians to identify patients for financial assistance.
• Perform other duties as assigned.

Skills

Medi-Cal familiarity

Covered CA familiarity

CAA experience (2 years)

Education

High School Diploma (required)

Tools

EHR

PMS (Practice Management System)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Benefits Counselor Floater

Benefits Management Regular Full-Time Compton, CA, US

Provide the following information and assistance regarding health insurance and benefits to elder people, disabled Medicare beneficiaries, and their family, partners, and caregivers. Coordinates and facilitates the enrollment of patients to local, state and county programs.

• Free Medical, Dental & Vision
• 13 Paid Holidays + PTO
• Life Insurance, EAP
• Tuition Reimbursement
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within

QUALIFICATIONS

Education and Experience:

• High School Diploma (required)
• Familiar with Medi-Cal, Covered CA
• Two years CAA experience(Preferred)
• EHR- Electronic Health Record (Required)
• PMS- Practice Management System (Required)

Licensure/Certification:

• Employees are responsible for maintaining individual certifications as required by job function or by law and provide verification and recertification when requested by management.

Other:

• Maintains personal appearance when interacting with patients, staff, and physicians.
• Must be able to cope in a “fast pace” environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists patients in completing applications and forms for private and Med-Cal, as well as other County or State health insurance programs.
• Attends trainings for Medi-Cal updates, and all other applicable trainings as directed by supervisor.
• Attends meetings as required for updates and as directed by supervisor.
• Completes production reports, Med-Cal reports, Communication Sheets, PCP changes and tracking, and all other applicable reports.
• Coordinates with all state and county programs in an efficient manner.
• Creates positive and professional environment—in-person and telephonically, with patients, colleagues, and external relations.
• Demonstrates understanding of SJCH policies and procedures.
• Drafts positive and professional written communication/correspondence as necessary.
• Educates patients about health insurance enrollment process and programs.
• Electronic Health Record (EHR) inputting prescriptions and patient’s chart.
• Handles Medi-Cal and other renewals on an annual basis (or as proscribed) to retain coverage.
• Handles patients who do not qualify with care and empathy.
• Keeps up with changes in programs as appropriate.
• Practice Management System (PMS) Registration, Scheduling and Billing.
• Processes applications and verifies eligibility during the patient visit.
• Works with clinicians to identify and qualify patients for financial assistance programs.
• Performs other duties as assigned.

St. John’s Community Health is an Equal Employment Opportunity Employer