Healthcare Benefits & Enrollment Advisor

St Johns Community Health; Compton (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free medical, dental & vision

13 paid holidays + PTO

Life insurance

EAP

Tuition reimbursement

Flexible spending account

Workforce development & training

Growth within the company

Job summary

St. John’s Community Health in Compton, CA is seeking a Benefits Counselor Floater to provide information and assistance regarding health insurance and benefits to elder people, disabled Medicare beneficiaries, and their families.

You will coordinate enrollment with local, state, and county programs and support patients through the application process. This full-time role requires familiarity with Medi-Cal, Covered California, and electronic health records; experience with PMS systems is

Qualifications

• High School Diploma required for the role.
• Familiar with Medi-Cal and Covered CA.
• Two years CAA experience preferred.
• EHR experience required and PMS knowledge required.

Responsibilities

• Assist patients in completing applications for private and public health programs.
• Attend Medi-Cal and related trainings as directed by supervisor.
• Attend required meetings and provide updates as directed.
• Prepare production and program reports and tracking logs.
• Coordinate with state and county health programs efficiently.
• Create a positive, professional environment in person and by phone.
• Understand and follow SJCH policies and procedures.
• Draft professional written communications as needed.
• Educate patients about enrollment processes and programs.
• Input prescriptions and patient data into EHR.
• Handle renewals for Medi-Cal and other programs annually.
• Assist patients with care and empathy if not eligible.
• Keep up with changes in programs and PMS processes.
• Manage PMS registration, scheduling, and billing.
• Process applications and verify eligibility during visits.
• Work with clinicians to identify patients for financial assistance.
• Perform other duties as assigned.

Skills

Medi-Cal familiarity

Covered CA familiarity

CAA experience (2 years)

Education

High School Diploma (required)

Tools

EHR

PMS (Practice Management System)

Job description

St. John’s Community Health in Compton, CA is seeking a Benefits Counselor Floater to provide information and assistance regarding health insurance and benefits to elder people, disabled Medicare beneficiaries, and their families.

You will coordinate enrollment with local, state, and county programs and support patients through the application process. This full-time role requires familiarity with Medi-Cal, Covered California, and electronic health records; experience with PMS systems is