Receptionist Floater

St Johns Community Health; Los Angeles (CA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Free medical, dental & vision

13 Paid Holidays + PTO

Life Insurance, EAP

Tuition Reimbursement

Flexible Spending Account

Continued workforce development &培训

Succession plans & growth within

Job summary

St. Johns Community Health in Los Angeles, CA seeks a Regular Full-Time Receptionist Floater to greet patients, register arrivals, and route calls. The role requires travel to multiple clinic locations and accurate input of demographics into the EHR/PMS systems.

You will support patient flow, collect co-pays and scheduling needs, and provide referrals as directed. A high school diploma is required, with preferred experience in healthcare front desk operations.

Qualifications

• Travel to different clinic locations as required.
• EHR familiarity preferred.
• PMS familiarity preferred.
• Good organizational skills.

Responsibilities

• Greet patients and direct them to the appropriate area.
• Register patients and input demographics into the computer system.
• Answer calls on a multi-line phone system and relay messages.
• Maintain orderly reception area and file system.
• Handle appointment scheduling and co-pay collections.

Skills

Excellent communication

Organizational skills

Customer service

Flexibility

Education

High School Diploma or GED

Tools

EHR (Electronic Health Records)

PMS (Practice Management System)

Phone system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Los Angeles, CA, US

2 days ago Requisition ID: 4251

Salary Range: $30.00 To $30.00 Hourly

The Receptionist Floater (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Must be able to travel to different clinic locations as requested by the Director of Operation or Clinic Manager. Will provide service to; Medical, Dental, and Mental Health.

• Free Medical, Dental & Vision
• 13 Paid Holidays + PTO
• Life Insurance, EAP
• Tuition Reimbursement
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within

QUALIFICATIONS

Education:

• High School or GED

Experience: (Required)

• Travel to different clinic locations
• EHR- Electronic Health Record (Preferred)
• PMS- Practice Management System (Preferred)
• Good organizational skills

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedule may vary, must be able to travel clinic to clinic as requested by the Director of Clinic Operation or Clinic Manager.
• Meets and greets patients; announces, directs, and/or escorts to the appropriate area.
• Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.
• Must be able to cope in a "fast-paced" environment.
• Organizes and maintains file system; files correspondence and other records.
• Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
• Input patient information and demographics into the computer system.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Understand and respond to a diverse population.
• Perform some repetitive motion activities.
• Process Patient Registration.
• Maintain patient flow and reduce waiting time as much as possible.
• May schedule appointments for patients and specialty care.
• May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing.
• Collect co-payments and/or fees and donations.
• Handles other duties as requested by the Clinical Manager.
• Electronic Health Record (EHR) inputting prescriptions and patient charts.
• Practice Management System (PMS) Registration, Scheduling and Billing.

St. Johns Community Health is an Equal Employment opportunity employer