Benefits Coordinator-Intermediate (MARC General Surgery)

UT Health San Antonio; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

UT Health San Antonio seeks a Benefits Coordinator-Intermediate to provide exceptional customer service to patients and manage various administrative tasks, including scheduling appointments and verifying insurance benefits. Ideal candidates will have three years of relevant experience along with strong analytical and communication skills to support their healthcare mission.

Benefits

Medical insurance

Dental insurance

Vision benefits

Paid Time Off

Retirement plans

Qualifications

• Three years of directly related experience required.
• Proficient in Microsoft Office and able to handle patient interactions effectively.
• Excellent verbal and written communication skills.

Responsibilities

• Verifies and obtains all benefits insurance information for patients.
• Handles and answers all phone calls and transfers calls appropriately.
• Manages patient appointments according to physician's schedules.

Skills

Analytical Thinking

Customer Service

Communication

Tools

Microsoft Office

Job description

Benefits Coordinator-Intermediate (MARC General Surgery)

Join to apply for the Benefits Coordinator-Intermediate (MARC General Surgery) role at UT Health San Antonio

Benefits Coordinator-Intermediate (MARC General Surgery)

1 week ago Be among the first 25 applicants

Join to apply for the Benefits Coordinator-Intermediate (MARC General Surgery) role at UT Health San Antonio

Get AI-powered advice on this job and more exclusive features.

Job Description

Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage.

Job Description

Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage.

Responsibilities

Verifies and/or obtains all benefits insurance information for patients.

Obtains authorizations and referrals.

Assists in the collection of copays and existing balances due; assists with financial counseling as needed.

Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues.

Handles and answers all phone calls and transfers calls to the appropriate departments as needed.

Manages patient appointments according to the physician's schedules and/or protocols.

Qualifications

Performs all other duties as assigned.

Demonstrates the ability to support the mission, vision and patient promise throughout all interactions the UT Health Way.

Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.

Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.

Proficient Computer Skills Using Microsoft Office And Database Programs.

Excellent verbal, written and interpersonal communication skills.

Experience

Three (3) years of directly related experience is required.

Required Skills

Three (3) years of directly related experience is required.

About Us

Benefits Overview

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.

Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists.

Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.

Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Life Employees receive $40,000 of group term life insurance and $40,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.

Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.

Time Off - A generous leave program offers multiple paid leave options:

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year.
  
  

FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.

Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.

EEO Statement

UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Higher Education

Referrals increase your chances of interviewing at UT Health San Antonio by 2x

Sign in to set job alerts for “Benefits Coordinator” roles.

HR Generalist-Benefits and Leave Specialist

Benefits Coordinator-Intermediate ( Mays Cancer Center)

Benefits Coordinator-Intermediate ( Mays Cancer Center)

Benefits Compensation Specialist (Workday exp is strongly desirable)

Benefits Coordinator-Intermediate (Rehab Medicine MARC)

Benefits Coordinator-Intermediate( Center for Brain Health)

Benefits Coordinator-Intermediate (UTHP MED Nephrology Gateway)

Benefits Coordinator-Intermediate (UTHP Radiology)

Benefits Coordinator-Associate (MARC Ortho and Podiatry)

Human Resources Administrative Assistant

Vacation Sales Coordinator (Marketing)- Up to $2K Sign-On Bonus Potential*

San Antonio, Texas Metropolitan Area 2 weeks ago

Referral Coordinator- Specialty Neurosurgery

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.