Benefits Coordinator-Intermediate( Center for Brain Health)

UT Health San Antonio; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

UT Health San Antonio is seeking a Benefits Coordinator-Intermediate to join the Center for Brain Health. This role involves scheduling appointments, verifying insurance, and providing exceptional customer service. The ideal candidate should have strong analytical thinking and communication skills, with three years of related experience.

Qualifications

• Three (3) years of directly related experience is required.
• Insurance verification and authorization skills.
• Ability to manage patient appointments.

Responsibilities

• Provide customer service to patients by scheduling appointments.
• Verify insurance benefits and obtain authorizations.
• Handle phone calls and transfer to appropriate departments.

Skills

Customer Service

Analytical Thinking

Communication Skills

Proficient Computer Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Benefits Coordinator-Intermediate( Center for Brain Health)

Join to apply for the Benefits Coordinator-Intermediate( Center for Brain Health) role at UT Health San Antonio

Benefits Coordinator-Intermediate( Center for Brain Health)

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Join to apply for the Benefits Coordinator-Intermediate( Center for Brain Health) role at UT Health San Antonio

JOB DESCRIPTION

JOB DESCRIPTION

Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage.

RESPONSIBILITIES

Demonstrates the ability to support the mission, vision and patient promise throughout all interactions the UT Health Way. Demonstrates analytical thinking in this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner. Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way. Proficient computer skills using Microsoft Office and database programs. Excellent verbal, written and interpersonal communication skills.

QUALIFICATIONS

• Verifies and/or obtains all benefits insurance information for patients.
• Obtains authorizations and referrals. Assists in the collection of copays and existing balances due; assists with financial counseling as needed.
• Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues.
• Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
• Manages patient appointments according to the physician's schedules and/or protocols. Performs all other duties as assigned.
  
  

REQUIRED SKILLS

High school diploma or GED is required.

REQUIRED SKILLS

Three (3) years of directly related experience is required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Higher Education

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