Benefits Coordinator-Intermediate ( Mays Cancer Center)

UT Health San Antonio; San Antonio (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

UT Health San Antonio is seeking a Benefits Coordinator-Intermediate to join the Mays Cancer Center. This role involves providing customer service to patients, verifying insurance benefits, and managing appointments. The ideal candidate will have three years of relevant experience and strong analytical and communication skills.

Qualifications

• Three (3) years of directly related experience is required.
• Demonstrates analytical thinking, creativity, and excellent communication skills.
• Proficient in Microsoft Office and database programs.

Responsibilities

• Verifies and obtains insurance information for patients.
• Manages patient appointments and serves as a resource for clinic staff.
• Handles phone calls and assists in financial counseling.

Skills

Analytical thinking

Creativity

Communication

Proficient Computer Skills

Job description

Benefits Coordinator-Intermediate ( Mays Cancer Center)

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Benefits Coordinator-Intermediate ( Mays Cancer Center)

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Job Description

Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage.

Job Description

Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage.

Responsibilities

Verifies and/or obtains all benefits insurance information for patients.

Obtains authorizations and referrals.

Assists in the collection of copays and existing balances due; assists with financial counseling as needed.

Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues.

Handles and answers all phone calls and transfers calls to the appropriate departments as needed.

Manages patient appointments according to the physician's schedules and/or protocols.

Qualifications

Performs all other duties as assigned.

Demonstrates the ability to support the mission, vision and patient promise throughout all interactions the UT Health Way.

Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.

Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.

Proficient Computer Skills Using Microsoft Office And Database Programs.

Excellent verbal, written and interpersonal communication skills.

Experience

Three (3) years of directly related experience is required.

Required Skills

Three (3) years of directly related experience is required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Higher Education

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