Benefits Coordinator & HRIS Support Specialist

Castle Group; Plantation (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Castle Group is seeking a Benefits Coordinator to support enrollment and answer employee questions, assisting the Benefits and HRIS Manager with benefits administration. The role emphasizes excellent customer service and adherence to company policies, with travel likely to company locations within Florida.

Responsibilities include administering benefit programs (health, FSA, dental/vision, life, 401(k)), benefits orientations, and helping with renewals and reporting.

Qualifications

• Knowledge of employee benefits and applicable laws.
• 1+ years HR administrative experience.
• Strong customer service, communication, and interpersonal skills.
• Bilingual in English and Spanish.
• Ability to maintain confidentiality.

Responsibilities

• Assist Benefits and HRIS Manager in administering employee benefits programs.
• Explain benefits self-enrollment system to employees.
• Maintain benefits filing systems and payroll deductions.
• Resolve issues with insurance providers and benefits administrators.
• Administer COBRA, FMLA and LOAs.

Skills

Benefits knowledge

Customer service

Bilingual English/Spanish

Education

High School diploma

Associate/Bachelor’s in Business or HR

SHRM-CP or PHR

CEBS designation

Tools

UltiPro

Microsoft Office (Excel)

Job description

Castle Group is seeking a Benefits Coordinator to support enrollment and answer employee questions, assisting the Benefits and HRIS Manager with benefits administration. The role emphasizes excellent customer service and adherence to company policies, with travel likely to company locations within Florida.

Responsibilities include administering benefit programs (health, FSA, dental/vision, life, 401(k)), benefits orientations, and helping with renewals and reporting.