Benefits Coordinator

casinodelsolcareers; Tucson (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Casino Del Sol in Tucson, AZ is seeking a Benefits Coordinator to assist team members with enrollment, 401(k), leaves, and benefits administration, ensuring accurate records and regulatory compliance.

The role supports the HR team by managing COBRA, benefit billing, reporting, and open enrollment events, while maintaining confidentiality and effective communication with employees and providers.

Qualifications

• High school diploma or GED and 2 years of benefits administration experience.
• Three years’ administrative experience with at least one year in HR.
• Proficient in Word, Excel and PowerPoint.
• Experienced with an HRIS and related office equipment.
• Excellent communication, teamwork, and confidentiality.

Responsibilities

• Administer benefits programs including health, FSA, dental, vision, life, 401(k) and wellness.
• Conduct benefits orientations and assist with self-enrollment.
• Maintain benefits filing systems and coordinate payroll deductions.
• Assist with benefit claims and carrier communications.
• Administer COBRA and coordinate workers’ compensation data.
• Support renewal processes and prepare enrollment materials.
• Prepare reports and assist in leave tracking (FMLA, other leaves).
• Assist with ADA accommodations and support open enrollment/events.

Skills

Benefits knowledge

Communication skills

Organizational skills

Decision making

Confidentiality

Education

SHRM-CP or SHRM-SCP and CEBS certifications preferred

Tools

HRIS

Microsoft Word

Excel

PowerPoint

Job description

Position: Benefits Coordinator

Department: Human Resources

Job Summary:

Responsible for assisting team members with benefits enrollment, 401k retirement, leaves of absence, verifying all insurance billing, maintains team member database and files, and ensures compliance with required benefit notices

Essential Job Functions

1. Administer various team member benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
2. Conduct benefits orientations and assisting team members with the self-enrollment system/HRIS.
3. Maintain team member benefits filing systems and ensure benefits changes are entered appropriately and/or provided to payroll for payroll deduction.
4. Assist team members with health, dental, life and other related benefit claims.
5. Resolve administrative problems with the carrier representatives.
6. Administer COBRA.
7. Coordinate with all necessary person(s) on workers’ compensation claims and track data surrounding claims.
8. Assist HR Manager in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.
9. Prepare and plan meetings designed to help team members obtain information and understand company benefits and other related incentive programs. Ensure distribution of required team member notices.
10. Coordinate wellness program incentives/challenges to promote awareness.
11. Coordinate and assist in preparation for the annual open enrollment event and health fair event.
12. Prepare and maintain bi-weekly team member reports, new-hire and absentee reports. Maintain and update Leave Manager Software for tracking team members on Family Medical Leave (FMLA), Administrative Leave, Industrial Leave, Personal Leave, etc.
13. Assist team members with accommodation requests while adhering to the American with Disabilities Act (ADA).
14. Other duties as assigned as this is not meant to be an inclusive list, but only a summary.

Knowledge, Skills, and Abilities:

1. Extensive knowledge of employee benefits and applicable laws.
2. Excellent written and verbal communication skills.
3. Excellent organizational and time management skills.
4. Ability to make sound decisions quickly and efficiently.
5. Ability to maintain a high-level of confidentiality and professionalism.

Minimum Qualifications:

1. High school diploma or GED and 2 (two) years of experience in team member benefits administration.
2. Three years’ administrative experience with a minimum of one year in Human Resources.
3. Proficient computer knowledge in Microsoft Word, Excel, and Power Point.
4. Skilled in the use of a Human Resource Information System (HRIS) and other office equipment.
5. Excellent communication skills, ability to work effectively in a team with subordinates, team members and managers.
6. Strong problem solving and conflict management skills.
7. Must be organized, detail orientated and be able to work under pressure, and maintain confidentiality in all areas of department.
8. Must have employment eligibility in the U.S.
9. Must be able to obtain a valid gaming license.
10. Must be able to meet all background and education requirements pertaining to this role, work any shift, special events or extended hours if needed.

Education and Experience:

1. SHRM-CP or SHRM-SCP and CEBS (Certified Employee Benefit Specialist) professional designations preferred.
2. Spanish speaking preferred.

Physical Requirements:

1. Prolonged periods of sitting at a desk and working on a computer.
2. Ability to occasionally stand, walk, and move around the office to attend meetings or access files.
3. Capability to lift and carry items weighing up to 15 pounds, such as documents, office supplies, or promotional materials.
4. Visual acuity to read and interpret data on a computer screen and in printed documents.
5. Manual dexterity to operate office equipment, including keyboards, phones, and printers.

Supervisory Responsibilities:

1. NONE