Benefits Coordinator, HRIS

Jobtailor; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor is seeking a Benefits Administration Specialist to support day-to-day employee benefits activities and compliance. You will handle enrollment, monthly billing, reporting, and benefit communications for a diverse workforce.

The ideal candidate has an associate degree in HR, 1 year HR experience, and familiarity with HRIS platforms such as ADP Workforce Now. Certification (PHR/CEBS) is a plus.

Qualifications

• 1 year of experience in a Human Resources role required.
• 2+ years of experience in benefits administration preferred.
• Experience with HRIS platforms strongly preferred, especially ADP Workforce Now or similar systems.

Responsibilities

• Support day-to-day administration of employee benefits programs in compliance with plan documents and applicable regulations.
• Administer associate benefit enrollment activities for new hires, qualifying life events, executive enrollments, and open enrollment; ensure timely processing and accurate documentation.
• Manage monthly benefits billing processes, including invoice reconciliation and payment approval.
• Monitor and maintain program trackers for benefit initiatives (education reimbursement, PTO cash-out, etc.).
• Oversee benefits inbox, triage inquiries, assign ownership, and respond to questions.
• Create, maintain, and deliver reports including HR metrics and benefit enrollment reporting.
• Review updates submitted through Manager Self Service (MSS).
• Administer HRIS benefit eligibility file feeds and system integrations.

Skills

HRIS systems

Benefits administration

Employee relations

Data reporting

ADP Workforce Now

Education

Associate’s degree in Human Resources or related field

SHRMP-CP, PHR or CEBS certification preferred

Tools

ADP Workforce Now

Job description

Responsibilities

• Support day-to-day administration of employee benefits programs in compliance with plan documents and applicable regulations, including FMLA, ADA, COBRA, unemployment, and workers’ compensation requirements.
• Administer associate benefit enrollment activities, including new hires, qualifying life events, executive enrollments, and open enrollment; ensure timely processing and accurate collection of required documentation.
• Manage monthly benefits billing processes, including invoice reconciliation and approval for payment.
• Monitor and maintain program trackers for various benefit-related initiatives (e.g., education reimbursement, volunteer programs, PTO cash-out, medical premium discounts).
• Oversee the benefits inbox by triaging incoming inquiries, assigning ownership, and responding to associate and leader questions in alignment with plan provisions and company policies.
• Create, maintain, and deliver standard and ad hoc reports, including HR metrics and benefit enrollment reporting.
• Review and approve associate changes submitted through Manager Self Service (MSS), including updates to address, location, reporting relationships, job codes, job grades, and other non-pay-related fields.
• Administer HRIS benefit eligibility file feeds, including setup, monitoring, and troubleshooting of system integrations and manual vendor files.
• Support benefit communication planning and execution, including drafting associate communications and maintaining an annual benefits communication calendar.
• Contribute to process improvement initiatives by identifying opportunities to enhance efficiency, accuracy, and the associate experience; partner with HR team members to implement improvements.
• Support and uphold compliance, as well as diversity, equity, and inclusion (DEI) initiatives, ensuring alignment with organizational values and program objectives.
• Other duties as assigned.

Requirements

• Associate’s degree in Human Resources or related field, or equivalent work experience required.
• SHRMP-CP, PHR or CEBS certification preferred.
• 1 year of experience in a Human Resources role required.
• 2+ years of experience in benefits administration preferred.
• Experience with HRIS platforms strongly preferred, with specific familiarity in ADP Workforce Now or similar systems.
• Strong knowledge of HR programs, policies, and procedures, including employee relations, recruitment, compensation, benefits, EEO/AAP, and FMLA administration required.
• Experience supporting internal benefit communications, including planning, drafting, and delivering associate-facing messaging, strongly preferred.