Benefits Coordinator

Shrewsbury Ma; Shrewsbury (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Culture of excellence

Innovation & impact

Job summary

Town of Shrewsbury seeks a Benefits Coordinator to join our HR team, focusing on benefits administration, open enrollment, and accurate records management.

You will assist employees and retirees, handle payroll-related premium processing, and support payroll data entry and compliance. This role promotes a modern, service-oriented municipal HR function and community wellbeing.

Qualifications

• Associate’s degree and two years of experience in employee benefits or human resources, or an equivalent mix of education/experience.
• Strong knowledge of state and federal laws/regulations for health and life insurance.
• Excellent attention to detail, communication, organization, and customer service.
• Prior municipal experience (especially with MUNIS) preferred.
• Working knowledge of accounting and payroll workplace practices.

Responsibilities

• Assist employees with enrolling in benefits during hire, open enrollment, and life events.
• Prepare, maintain, and reconcile insurance records; enter payroll deduction data; coordinate deposits and monthly premiums.
• Provide information to employees and retirees by phone, email, and in person.
• Assist HR team with other projects and tasks as needed.

Skills

Benefits knowledge

HR compliance

Communication

Detail orientation

MUNIS experience

Education

Associate’s degree or equivalent

Job description

Job Opportunities

Welcome to our job posting board! Any positions available with the Town of Shrewsbury will be posted here for reference. You can subscribe to job posting notifications to be automatically alerted to our latest career opportunities by clicking on the NotityMe button.

In the Town of Shrewsbury, we believe that diversity, equity, inclusion, and belonging are the cornerstones of a vibrant and forward-thinking community. We are committed to fostering a workplace where every individual feels valued, respected, and empowered to bring their full, authentic selves to work each day. Our goal is to create an environment where diverse perspectives drive creativity, growth, and innovation, enriching both our organization and the community we serve.

We proudly provide equal employment opportunities to all, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic. We encourage applications from individuals of all backgrounds and are dedicated to cultivating an inclusive culture that celebrates differences and champions equality.

Join us, and help us build a future that embraces everyone.

The Town of Shrewsbury , a full-service local government driven by high performance and creativity, is seeking a Benefits Coordinator to play a pivotal role in our HR Team. The successful candidate will join an excellence-driven team consisting of the Human Resources Manager, Assistant Human Resources Manager, and Human Resources Coordinator.

In Shrewsbury, we’re not just filling a position; we’re building a modern, forward-thinking HR team that values innovation, efficiency, and employee success. If you're passionate about helping employees every single day with accessing the benefits that they and their families need, we would love to hear from you.

What You’ll Do:

• Assist employees with enrolling in benefits during hire, open enrollment, and qualifying life events.
• Prepare, maintain, and reconcile insurance records, enter data for payroll deductions, coordinate deposits for over-the-counter payments, and pay monthly premiums through Accounts Payable.
• Provide information to employees and retirees over the phone, email, and in person
• Assist the HR team with other projects and tasks as needed

What You’ll Bring:

• An Associate’s degree and two years of experience in employee benefits or human resources, or an equivalent combination of education and experiences
• Strong knowledge of state and federal laws and regulations pertaining to health and life insurance
• Excellent attention to detail, communication, organization, and customer services skills.
• Prior municipal experience (especially working with MUNIS) preferred
• Working knowledge of accounting and payroll workplace practices

Why Shrewsbury?

Comprehensive Benefits – Robust health insurance, paid family medical leave, generous paid time off, and more.

A Culture of Excellence – Be part of a high-performing HR team in a modernized, strategic municipal government.

Innovation & Impact – Help drive HR modernization efforts that enhance employee experience and organizational success.

The position is open until filled, with an initial review of applicants on August 21, 2026.