Benefits Coordinator

Town of Shrewsbury, Massachusetts; Shrewsbury (MA); On-site; USD 55,000 - 74,000; Full time

Benefits offered by this job

Comprehensive benefits

Culture of excellence

Innovation & impact

Job summary

The Town of Shrewsbury, a full-service local government, is seeking a Benefits Coordinator to join our HR Team. You will work with the Human Resources Manager, Assistant HR Manager, and HR Coordinator to oversee employee benefits across the organization.

We value innovation, efficiency, and employee success, and you will help employees access benefits for themselves and their families. The role offers an opportunity to contribute to modernizing municipal HR practices in a supportive team

Qualifications

• Associate's degree and two years of experience in employee benefits or human resources
• Strong knowledge of state and federal laws and regulations pertaining to health and life insurance
• Excellent attention to detail, communication, organization and customer service skills
• Prior municipal experience (especially with MUNIS) preferred
• Working knowledge of accounting and payroll workplace practices

Responsibilities

• Assist employees with enrolling in benefits during hire, open enrollment, and qualifying life events
• Prepare, maintain, and reconcile insurance records, enter data for payroll deductions, coordinate deposits for over-the-counter payments, and pay monthly premiums through Accounts Payable
• Provide information to employees and retirees over the phone, email, and in person
• Assist the HR team with other projects and tasks as needed

Skills

Attention to detail

Communication

Customer service

Payroll knowledge

Education

Associate's degree

Tools

MUNIS

Job description

Summary

The Town of Shrewsbury, a full-service local government driven by high performance and creativity, is seeking a Benefits Coordinator to play a pivotal role in our HR Team. The successful candidate will join an excellence-driven team consisting of the Human Resources Manager, Assistant Human Resources Manager, and Human Resources Coordinator.

In Shrewsbury, we’re not just filling a position; we’re building a modern, forward-thinking HR team that values innovation, efficiency, and employee success. If you're passionate about helping employees every single day with accessing the benefits that they and their families need, we would love to hear from you.

What You’ll Do

• Assist employees with enrolling in benefits during hire, open enrollment, and qualifying life events.
• Prepare, maintain, and reconcile insurance records, enter data for payroll deductions, coordinate deposits for over-the-counter payments, and pay monthly premiums through Accounts Payable.
• Provide information to employees and retirees over the phone, email, and in person
• Assist the HR team with other projects and tasks as needed

What You’ll Bring

• An Associate’s degree and two years of experience in employee benefits or human resources, or an equivalent combination of education and experiences
• Strong knowledge of state and federal laws and regulations pertaining to health and life insurance
• Excellent attention to detail, communication, organization, and customer services skills.
• Prior municipal experience (especially working with MUNIS) preferred
• Working knowledge of accounting and payroll workplace practices

Why Shrewsbury?

• Comprehensive Benefits – Robust health insurance, paid family medical leave, generous paid time off, and more.
• A Culture of Excellence – Be part of a high-performing HR team in a modernized, strategic municipal government.
• Innovation & Impact – Help drive HR modernization efforts that enhance employee experience and organizational success.