Benefits Concierge Specialist

Beyondthecontract; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

A selection of comprehensive medical,–

401k with 100% match up to 6%,

Scholarships and paid professional dev

Robust Reimbursement Programs: Childca

Onsite gym

Mental Health Reimbursement

$2,000 annual HRA and HSA contribution

Free catered lunches every day + fully

Flexible Spending Account

Living Generously program with 100%

Job summary

NorthPoint Development LLC in Kansas City, MO is seeking a Benefits Concierge Specialist to join our Human Resources team in person. You will serve as the go-to resource for employee benefits and help colleagues navigate medical, dental, vision, FSA/HSA, and retirement plans.

The role requires 5+ years in benefits administration, hands-on HRIS experience, and strong communication skills to translate complex benefits concepts into plain language.

Qualifications

• 5+ years of experience in employee benefits and benefits administration.
• Working knowledge of group health and welfare plans and ERISA, ACA, HIPAA, COBRA, and FMLA.
• Experience with benefits billing reconciliation and vendor management.
• Ability to translate complex benefits concepts into plain language.
• Detail-oriented with ability to manage multiple deadlines.
• Proficient in HRIS platforms and Microsoft Office.

Responsibilities

• Serve as the go-to resource for employee benefits questions and guidance across medical, dental, vision, and retirement benefits.
• Navigate claims issues, provider searches, prior authorizations, and coordination of benefits.
• Own benefits communications, onboarding, open enrollment campaigns, and life event guidance.
• Collaborate with carriers and vendors to resolve escalated employee issues.
• Support annual compliance activities including ACA reporting and CMS filings.
• Maintain benefits records, documentation, and a compliance calendar.
• Reconcile monthly benefits invoices and audit enrollment data.

Job description

Career Opportunities with NorthPoint Development LLC

Current job opportunities are posted here as they become available.

*This is an in-person role in Kansas City

Curious about a career with NorthPoint?

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Benefits Concierge Specialist to join our Human Resources team in Kansas City! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO.

How We Put You First:

At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:

• A selection of comprehensive medical, dental, and vision plans
• 401k with 100% match up to 6%, immediately vested upon enrollment
• Scholarships and paid professional development
• Robust Reimbursement Programs: Childcare, Tuition, Wellness Spending Account, Cellphone
• Onsite gym
• Mental Health Reimbursement
• $2,000 annual HRA and HSA contribution
• Free catered lunches every day + fully stocked kitchen
• Flexible Spending Account
• Living Generously program with 100% charitable contribution match

What You'll Do

• Serve as the go-to resource for employee benefits questions, providing high-touch, 1:1 concierge guidance across medical, dental, vision, FSA/HSA, life, disability, retirement, and voluntary benefits
• Help employees navigate the tough stuff — claims issues, provider searches, prior authorizations, appeals, and coordination of benefits
• Own benefits communications, including new hire onboarding, open enrollment campaigns, life event guidance, and ongoing education
• Partner with carriers and vendors to resolve escalated employee issues
• Support open enrollment planning, meetings, and post-enrollment follow-up
• Reconcile and process monthly benefits invoices across carriers and vendors
• Audit enrollment data, payroll deductions, and carrier eligibility files for accuracy
• Manage life event changes, new hire enrollments, and terminations in HRIS and carrier portals
• Maintain benefits records, documentation, and a compliance calendar
• Ensure timely distribution of required notices and plan documents (SPDs, SBCs, SMMs, HIPAA, COBRA, WRAP, Medicare Part D, SAR)
• Support annual compliance activities including ACA (1094/1095) reporting, PCORI, and CMS filings
• Partner with our brokerage on the Form 5500 filing, providing data and documentation as needed
• Support COBRA administration and coordinate with third-party administrators
• Stay current on federal and state regulatory changes affecting group health and welfare plans

Who You Are

• A warm, empathetic people person who's just as comfortable heads-down in a spreadsheet as across the table from a teammate
• 5+ years of experience in employee benefits, benefits administration, HR, or a related field (HR, insurance/brokerage, or healthcare/medical backgrounds all welcome)
• Working knowledge of group health and welfare plans and applicable regulations (ERISA, ACA, HIPAA, COBRA, FMLA, Section 125)
• Experienced with benefits billing reconciliation and vendor management
• Skilled at translating complex benefits concepts into plain language employees can actually use
• Detail-oriented and comfortable juggling multiple deadlines
• Proficient in HRIS platforms and Microsoft Office
• Discreet with confidential and sensitive employee information

Preferred experience:

• Familiarity with self-funded medical plans
• Prior experience supporting benefits compliance and required notice distribution
• A clinical, patient advocacy, or medical claims background

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

All shortlisted applicants will be contacted by email from @email.clrco.com, @hrmdirect.com, @clearcompany.com, or @northpointkc.com - please monitor all of your email folders for messages from those domains!