Benefits & Compliance Specialist — Open Enrollment

Loews Hotels & Co; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free meal per shift

Free theme park access

Training and development opportunities

Community involvement

Job summary

Loews Hotels in Orlando is seeking a Benefits Specialist to administer the company’s health, 401(k), ADA, and leave programs with accuracy and care. You will serve as the go-to resource for enrollments, inquiries, and compliance, ensuring a seamless benefits experience for employees.

You will collaborate with HR and external vendors, handling confidential information, contributing to plan design discussions, and delivering engaging benefit orientations and open enrollment sessions.

Qualifications

• 3+ years of experience in benefits administration or a related HR function.
• Solid understanding of ERISA, ACA, COBRA, HIPAA, FMLA, ADA, PWFA, and 401(k) administration.
• Hands-on experience using HRIS systems, Workday preferred.
• Proven track record of advising employees on eligibility, coverage, leave, and claims resolution.
• Demonstrated ability to handle confidential information with professionalism.
• Bilingual English/Spanish or Creole proficiency is a plus, but not required.

Responsibilities

• Serve as the primary resource for employee inquiries regarding health plans, retirement programs, and leave policies (e.g., FMLA, ADA, PWFA).
• Facilitate the ADA interactive process, engaging employees in discussions to identify reasonable accommodations, ensuring compliance with legal requirements and organizational policies.
• Coordinate with medical providers to obtain necessary documentation supporting ADA accommodations, leave requests or other related needs, maintaining confidentiality and adhering to regulatory standards.
• Process enrollments, life-status changes, leave requests, and terminations accurately through HRIS and vendor platforms.
• Investigate and resolve benefit discrepancies, claims issues, and coverage disputes in coordination with HR and external vendors.
• Maintain accurate records and perform data audits to ensure compliance and data integrity.
• Ensure all benefit administration is compliant with federal and state laws; support audits and filings as needed.
• Lead benefits orientations and open enrollment presentations, ensuring information is accessible, engaging, and clear

Skills

Benefits administration

Tools

Workday

Job description

Loews Hotels in Orlando is seeking a Benefits Specialist to administer the company’s health, 401(k), ADA, and leave programs with accuracy and care. You will serve as the go-to resource for enrollments, inquiries, and compliance, ensuring a seamless benefits experience for employees.

You will collaborate with HR and external vendors, handling confidential information, contributing to plan design discussions, and delivering engaging benefit orientations and open enrollment sessions.