Benefits & Case Management Specialist

Voa Gny; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birth­

Job summary

VOA-GNY seeks a Benefits Specialist/Case Manager to support formerly homeless clients living in Permanent Supportive Housing in the Bronx. You will coordinate with building staff and manage a caseload to promote well-being and stability.

The role focuses on benefits assessments, SSI/SSD documentation, budgeting coaching, and workshop delivery, with strong emphasis on advocacy and client outcomes.

Qualifications

• Associate’s degree or 60 college credits in the Human Services field or High School Diploma or GED with 2 years of experience helping low-income clients access and maintain benefits.
• Demonstrated ability in verbal and written communication, including basic computer skills.

Responsibilities

• Conduct benefits assessments and provide education, assistance, referrals and advocacy to help clients obtain and retain benefits.
• Work with clients and medical/behavioral health providers to document disability for SSI/SSD applications and appeals.
• Provide money management and budgeting coaching and connect clients to representative payee services as needed.
• Develop and deliver workshops on benefits, budgets and money management.

Skills

Verbal communication

Written communication

Basic computer skills

Education

Associate’s degree or 60 college credits in Human Services

Job description

VOA-GNY seeks a Benefits Specialist/Case Manager to support formerly homeless clients living in Permanent Supportive Housing in the Bronx. You will coordinate with building staff and manage a caseload to promote well-being and stability.

The role focuses on benefits assessments, SSI/SSD documentation, budgeting coaching, and workshop delivery, with strong emphasis on advocacy and client outcomes.