Benefits & Authorization Team Lead

Option Care; Springfield (IL); On-site; USD 53,000 - 89,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time Off

401K Retirement Savings Plan with 401K

HSA Company Match

Tuition Reimbursement

Flexible Spending Accounts

Mental Health Services

Company Paid Life Insurance

Job summary

Option Care Health in Illinois, Springfield, seeks a Supervisor, Benefits and Authorization - Specialty Operations to oversee patient benefit verification and authorization teams. This leadership role emphasizes coaching, staffing decisions, and ensuring accurate payer requirements across clinical operations.

The incumbent will manage performance, drive productivity, and implement policy updates while maintaining a patient‑centered approach.

Qualifications

• Must have supervisory experience in medical insurance authorization or progression in related roles.
• Strong multitasking and coaching abilities with customer service focus.
• Knowledge of payer requirements and ongoing regulatory changes preferred.

Responsibilities

• Oversees day-to-day operations of the Patient Benefit Verification and/or Authorization teams.
• Interviews, hires, and trains employees; directs work and conducts performance reviews.
• Monitors productivity, coaches team members, and addresses corrections as needed.
• Keeps teams updated on industry, regulatory, and reimbursement developments; resolves issues with CMC Patient Registration team.
• May assist with roll-out of new policies and procedures.

Skills

People management

Coaching & training

Customer service

Education

High school diploma or equivalent

1 year supervisor experience in medical insurance authorization OR 3–5 years in medical insurance authorization with progression

Job description

Option Care Health in Illinois, Springfield, seeks a Supervisor, Benefits and Authorization - Specialty Operations to oversee patient benefit verification and authorization teams. This leadership role emphasizes coaching, staffing decisions, and ensuring accurate payer requirements across clinical operations.

The incumbent will manage performance, drive productivity, and implement policy updates while maintaining a patient‑centered approach.