Supervisor, Benefits and Authorization - Specialty Operations

Option Care Health; Springfield (IL); On-site; USD 53,000 - 89,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

HSA Match

Flexible Spending Accounts

Tuition Reimbursement

MyFlexPay

Family Support

Mental Health Services

Life Insurance

Awards & Recognition

Job summary

Option Care Health in Springfield, IL seeks a Supervisor, Benefits and Authorization - Specialty Operations to oversee daily patient benefit verification and authorization activities. You will coach staff, manage workflows, and ensure compliance with payer requirements.

Role requires leadership in a fast-paced environment, with a high school diploma and 1 year of supervisory experience in medical insurance authorization (or 3-5 years with progression).

Qualifications

• High school diploma or equivalent required.
• At least 1 year supervisory experience in medical insurance authorization, OR 3-5 years with progression.
• Minimum of one year customer service preferred.
• Home infusion experience preferred.

Responsibilities

• Monitors daily productivity including coaching and corrections as needed.
• Interviews, hires, trains employees; directs work and appraises performance.
• Troubleshoots with CMC Patient Registration team members.
• Keeps knowledge of payer requirements and industry/regulatory changes updated.
• Assists with rollout of new policies and procedures.

Skills

Customer service

Multi-tasking

Attention to detail

Fast-paced environment

Education

High school diploma or equivalent

Job description

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.

Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary

The Supervisor, Benefits and Authorization - Specialty Operations directly overseas the day-to-day operations of the Patient Benefit Verification and/or Authorization team members.

Job Description

Job Responsibilities

• Monitors daily productivity performance including team member coaching and addresses corrections where needed
• Interviews, hires, and trains employees. Directs work, appraises performance, rewarding and disciplining employees; addressing complaints and resolving problems.
• Go-to for troubleshooting issues and resolutions with CMC Patient Registration team members.
• Maintains updated knowledge of industry, regulatory and reimbursement issues and of payer requirements. Keeps AVA team abreast of key changes.
• Assists with roll out of new policies and procedures.

Supervisory Responsibilities

Does this position have supervisory responsibilities? YES

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Basic Education And/or Experience Requirements

• High school diploma or equivalent is required.
• At least 1 year of medical insurance authorization supervisory experience, OR 3-5 years of medical insurance authorization experience with demonstrated progression.
• Minimum of one (1) year customer service preferred.
• Home infusion experience on the provider or payer side preferred.

Basic Qualifications

• Ability to multi-task and support numerous referrals/priorities at one time.
• Ability to work in a fast past environment.
• High degree of self-discipline in maintaining productivity expectations.
• Must be detail-oriented and have a high degree of quality focus.

Travel Requirements

N/A

Preferred Qualifications

N/A

May perform other duties as assigned

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $53,339.06-$88,898.44

Benefits

• Medical, Dental, & Vision Insurance
• Paid Time off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.