Benefits Assistant

Find Great People | FGP; Clemson (SC); On-site; USD 32,000 - 36,000; Full time

Job summary

Find Great People | FGP client in Clemson is seeking a temporary administrative support professional to assist the benefits team during a high-volume period. You will handle customer service, scheduling, and general admin tasks related to employee benefits.

This on-site role runs Monday through Friday, 8:00 am to 4:30 pm for about six months, with focus on responding to inquiries, coordinating communications, managing scheduling tools, and creating documentation.

Qualifications

• General knowledge of employee benefits (insurance, retirement, leave).
• Strong customer service and communication skills.
• Professional, friendly, and adaptable.
• Experience creating process documentation.
• Proficiency with Microsoft Word and Adobe.
• Strong attention to detail and problem-solving skills.
• Experience with Outlook, Microsoft Bookings, or similar scheduling tools.
• Experience with HR systems (Workday or similar) is preferred.
• Experience with ticketing/case management systems is preferred.
• Knowledge of benefits administration or open enrollment processes is preferred.

Responsibilities

• Respond to general employee benefits inquiries using established resources.
• Assist with ticket management and routine benefits requests.
• Schedule appointments and coordinate employee communications.
• Support walk-in employee inquiries.
• Create and update process documentation.
• Follow up on required forms and documentation.
• Perform other administrative duties as assigned.

Skills

Customer service

Communication

Attention to detail

Problem solving

Adaptability

Scheduling

Documentation

Tools

Microsoft Word

Adobe

Outlook

Microsoft Bookings

Ticketing systems

HR systems (Workday)

Job description

Our client in Clemson is seeking temporary administrative support in their HR department for their benefits team during a high-volume period. This role will provide customer service, scheduling, and administrative support related to employee benefits.

Responsibilities

• Respond to general employee benefits inquiries using established resources.
• Assist with ticket management and routine benefits requests.
• Schedule appointments and coordinate employee communications.
• Support walk-in employee inquiries.
• Create and update process documentation.
• Follow up on required forms and documentation.
• Perform other administrative duties as assigned.

Required Qualifications

• General knowledge of employee benefits (insurance, retirement, leave)
• Strong customer service and communication skills
• Professional, friendly, and adaptable
• Experience creating process documentation
• Proficiency with Microsoft Word and Adobe
• Strong attention to detail and problem-solving skills
• Experience with Outlook, Microsoft Bookings, or similar scheduling tools
• Experience with HR systems (Workday or similar) is preferred
• Experience with ticketing/case management systems is preferred
• Knowledge of benefits administration or open enrollment processes is preferred

Compensation

$23-26/hour

Schedule

• Temporary position needed for approximately 6 months
• On-site, Monday through Friday, 8am to 4:30pm