Benefits Administrator

Dexian; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Dexian is seeking a Benefits Administrator in Charlotte for a contract-to-hire role. The candidate will handle enrollments, life events, and inquiries, ensuring accurate records and compliant processes within the HRIS ecosystem.

Ideal candidates bring 2+ years of benefits administration experience, strong Excel and data reconciliation skills, and a customer-service mindset to support employees and partners in a fast-paced environment.

Qualifications

• 2+ years of benefits administration experience.
• Experience with benefits billing, carrier invoices, and reconciliation.
• Advanced Excel skills including data auditing and reporting.
• Experience with HRIS platforms such as ADP, UKG, Workday or similar systems.

Responsibilities

• Administer employee benefit enrollments, changes, terminations, and open enrollment activities.
• Process qualifying life events (marriage, birth, adoption, divorce, etc.).
• Serve as primary contact for employee benefits questions and support.
• Review and reconcile carrier invoices, benefit deductions, and billing discrepancies.
• Partner with payroll, benefits vendors, and internal stakeholders to resolve eligibility and billing issues.
• Maintain accurate employee benefits records within HRIS systems.
• Generate reports, audit benefits data, and identify discrepancies.
• Ensure compliance with benefit plan policies and documentation requirements.
• Support a high volume of transactions with accuracy and attention to detail.

Skills

Benefits administration

Advanced Excel

Data reconciliation

Analytical skills

Customer service

Tools

ADP

UKG

Workday

Job description

Benefits Administrator (Contract-to-Hire)

Location: Charlotte, NC (Uptown)

We are seeking a detail-oriented Benefits Administrator to join our HR team in Uptown Charlotte. This role is ideal for someone with strong benefits administration and benefits billing experience who enjoys working with data, resolving discrepancies, supporting employees, and ensuring a seamless benefits experience. This is a temporary position with the potential to convert to a permanent role based on performance and business needs.

Key Responsibilities

• Administer employee benefit enrollments, changes, terminations, and open enrollment activities
• Process qualifying life events, including marriage, birth, adoption, divorce, and other benefit-related changes
• Serve as a primary point of contact for employee benefits questions and support
• Review and reconcile carrier invoices, benefit deductions, and billing discrepancies
• Partner with payroll, benefits vendors, and internal stakeholders to resolve eligibility and billing issues
• Maintain accurate employee benefits records within HRIS systems
• Generate reports, audit benefits data, and identify discrepancies
• Ensure compliance with benefit plan policies, procedures, and documentation requirements
• Support a high volume of employee transactions while maintaining accuracy and attention to detail

Qualifications

• 2+ years of benefits administration experience
• Strong experience with benefits billing, carrier invoice review, and reconciliation
• Advanced Excel skills, including:
• Data reconciliation and auditing
• Reporting and management of large datasets
• Experience with HRIS platforms such as ADP, UKG, Workday, or similar systems
• Strong analytical and problem-solving skills
• Exceptional attention to detail and organizational abilities
• Excellent customer service and communication skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Experience

• Experience supporting a large employee population
• Knowledge of benefits compliance and best practices
• Experience partnering with payroll teams and external benefits vendorsStrong follow-through and ability to work independently