Benefits Analyst

ATR International; San Diego (CA); On-site; USD 41,000 - 69,000; Part time

Job summary

ATR International is seeking a detail-oriented Leave of Absence & Benefits Specialist (Contract) to join our HR team. You will manage multi-jurisdictional leaves (US, Canada, Mexico) and collaborate with payroll, benefits, and vendors to ensure compliant, seamless operations.

You will handle notices, medical certifications, and return-to-work processes while guiding employees through complex leave regulations with empathy and clarity.

Qualifications

• Bachelor’s degree with 2+ years of Benefits, HR, Finance, or related experience.
• Associate’s degree with 4+ years of experience; OR
• High School Diploma/equivalent with 6+ years of experience. Advanced degrees may substitute for up to two years of experience.

Responsibilities

• Leave Administration: Handle intake, eligibility verification, and tracking for medical, personal, parental, military, and disability leaves.
• Regulatory Compliance: Administer leaves per FMLA, ADA, and state/local paid family leave laws.
• Case Management & Documentation: Issue notices, collect medical certifications, track schedules, and maintain confidential files.
• Return-to-Work Coordination: Support interactive processes for accommodations and modified schedules.
• Global Leave Support: Canada ROE updates, EI sickness benefits, and tax/benefit coordination; Mexico IMSS claims and subsidies.
• Benefits & Cross-Functional Support: Support employee benefit programs and coordinate with Payroll/Finance/Procurement.
• Employee Guidance: Advise employees and leadership on leave policies with clarity and empathy.

Skills

Leave management (US & Canada)

Inquiry management

Communication skills

Absence management knowledge

ServiceNow

Education

Bachelor’s degree

Associate’s degree

High school diploma

Tools

ServiceNow

Job description

Job Post: Leave of Absence & Benefits Specialist (Contract)

About Our Client

Our client is a globally recognized pioneer and industry leader in wireless technology and digital communications. Operating at the cutting edge of mobile innovation, connectivity, and computing, they empower a smarter, more connected world. Joining their team means supporting world-class talent in a high-impact, collaborative environment where your work directly enables employees to thrive.

Position Summary

We are seeking a detail-oriented and empathetic Leave of Absence & Benefits Specialist to join our dynamic HR team. In this role, you will serve as a key resource for employees and leadership navigating leave policies, statutory regulations, and benefit interactions. You will manage complex multi-jurisdictional leaves (US, Canada, and Mexico) while partnering closely with payroll, benefits, and external vendors to ensure seamless operations and compliance.

Key Responsibilities

• Leave Administration: Handle intake, eligibility verification, and tracking for medical, personal, parental, military, and disability leaves.
• Regulatory Compliance: Administer leaves in accordance with federal, state, and local regulations including FMLA, ADA, and state-specific paid family leave laws.
• Case Management & Documentation: Issue required notices, collect medical certifications, track intermittent/reduced schedules, and maintain confidential employee files.
• Return-to-Work Coordination: Support smooth transitions back to the workplace, facilitating interactive processes for reasonable accommodations and modified schedules.
• Global Leave Support:
• Canada: Coordinate ROE updates, EI sickness benefits, benefit deductions, and timecoding with Payroll/Benefits.
• Mexico: Coordinate IMSS claims, disability certificates (incapacidades), salary adjustments, and subsidy calculations with local teams.
• Benefits & Cross-Functional Support: Provide support for employee benefit programs (Medical, Dental, Vision, Retirement, PTO), collaborate on vendor activities, and work with Finance/Tax/Procurement to ensure accurate reporting and compliance.
• Employee Guidance: Guide employees and leadership through leave policies and benefit interactions with clarity and empathy.

Qualifications & Requirements

• Education & Experience:
• Bachelor’s degree with 2+ years of Benefits, HR, Finance, or related experience; OR
• Associate’s degree with 4+ years of experience; OR
• High School Diploma/equivalent with 6+ years of experience. (Advanced degrees in relevant fields may substitute for up to two years of experience).

Core Skills

• Experience managing leaves in the US and Canada.
• 2–3 years of customer or employee inquiry management experience.
• Advanced communication skills with the ability to clearly explain complex leave regulations.
• 2–3 years of intermediate to advanced understanding of the US healthcare and absence management landscape.
• Technical Proficiency: Experience with ServiceNow and absence management software systems.

Physical Requirements & Details

• Environment: Predominantly desk/office-based (sitting).