Benefits Analyst

Enterprise Solutions Inc.; San Diego (CA); On-site; USD 65,000 - 68,000; Full time

Job summary

Enterprise Solutions Inc. is seeking a Leave of Absence Specialist to support US and Canada leave programs for a 6-month onsite engagement in California. The role covers intake, eligibility, documentation, and coordination with payroll and benefits to ensure seamless coverage.

You will navigate FMLA, ADA, and state laws, coordinate returns to work, and advise leaders with clarity and empathy. Requires a Bachelor's with 2+ years in benefits/HR or related fields, strong communication, and

Qualifications

• Bachelor's degree with 2+ years of benefits, HR, finance, or related work experience.
• Associate's degree with 4+ years of benefits, HR, finance, or related work experience.
• High School diploma or equivalent with 6+ years of benefits, HR, finance, or related work experience.

Responsibilities

• Process leave requests including intake, eligibility checks, and tracking.
• Ensure compliance with federal, state, and local regulations (FMLA, ADA, state laws).
• Manage case documentation, notices, and confidential files.
• Coordinate return-to-work with accommodations and modified schedules.
• Collaborate with payroll, benefits, and external leave vendors.
• Advise employees and leadership on leave policies with empathy.

Skills

Leaves management

US/Canada leaves

Inquiry management

Advanced communication

ServiceNow

Education

Bachelor's degree

Associate's degree

High School diploma

Tools

Absence management system

ServiceNow

Job description

Duration: 6 Months (possible extensions)

Pay Rate: $350–369.23/Day

Work Mode: Onsite

We welcome candidates with all U.S. work authorization types, provided they are legally authorized to work in the United States.

Top 5 Skills:

Experience managing leaves in the US and Canada

2-3 yrs experience customer/employee inquiry management

Advanced communication skills- be comfortable to communicate complex leave regulations

2-3 yrs Intermediate to advanced understanding of US healthcare and absence management landscape

Technologies: Servicenow and absence management system experience

Required Education and Years of Experience:

Bachelor's degree and 2+ years of Benefits, Human Resources, Finance, or related work experience.

OR

Associate's degree and 4+ years of Benefits, Human Resources, Finance, or related work experience.

OR

High School Diploma or equivalent and 6+ years of Benefits, Human Resources, Finance, or related work experience.

Job Description:

Leave of absence Experience Required:

Process Leave Requests: Handle intake, eligibility verification, and tracking for medical, personal, parental, military, and disability leaves.

Ensure Legal Compliance: Administer and monitor leaves in line with federal, state, and local regulations such as the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and state-specific paid family leave laws.

Manage Case Documentation: Send out required notices, collect medical certifications, track intermittent or reduced schedule leaves, and maintain confidential employee files.

Coordinate Return to Work: Support smooth transitions back to the workplace, including facilitating the interactive process for reasonable accommodations and modified work schedules

Collaborate Across Teams: Partner with payroll, benefits, department managers, and external leave vendors to coordinate pay continuity, disability benefits, and operational coverage.

Advise & Support: Guide employees and leadership through leave policies, benefit interactions (such as paid time off or short/long-term disability), and expected timelines with empathy and clarity

State Agency Filings: Complete and submit all mandatory statutory documentation to the California EDD Voluntary Plan Group, including Report of Voluntary Plan Disability Claim (DE 2523) and Voluntary Plan Family Leave Claim (DE 2523F)

Canada: Payroll & Benefits Coordination: Work with Payroll and Benefits teams to handle Record of Employment (ROE) updates, EI (Employment Insurance) sickness benefits coordination, benefit premium deductions, and timecard coding

Mexico: IMSS Coordination: Coordinate claims, disability certificates (incapacidades), and documentation with the Mexican Social Security Institute (Instituto Mexicano del Seguro Social, IMSS). Partner with local payroll and in-country HR teams to ensure accurate salary adjustments, IMSS subsidy calculations, and benefit continuations during time off.

Principal Duties and Responsibilities:

Applies knowledge of benefits principles, processes, and best practices to provide support for programs related to employee benefits (e.g., Medical/Dental/Vision Plans, Retirement Plan, Vacation, Sick Leave, etc.).

Collaborates with benefits team members, HR partners, external vendors, and other internal functional areas to complete work.

Provides support for external vendor related activities (e.g., new vendor implementation, vendor audits, vendor renewals, vendor market searches, contract negotiations, and amendments as well as non-disclosure, quarterly review of vendor access, onsite vendor personnel, etc.).

Gathers and analyzes data to make recommendations and assist in making decisions regarding benefits-related topics and projects.

Writes and organizes documentation for benefits-related employee inquiries, decisions, and/or projects.

Seeks knowledge on the evolving regulatory environment, benefits vendors and products, and other areas related to benefits.

Works cross-functionally with Procurement, Finance, Tax, and Internal Audit teams to provide support and ensure our existing benefits programs are accurately reported and compliant with applicable legislative and regulatory requirements; identifies way to streamline efficiencies.

Enterprise Solutions Inc. is committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.