Benefits Advisor

Remodel Health; Indianapolis (IN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Remodel Health seeks a Benefits Advisor to lead onboarding and enrollment for new and existing members in Indianapolis. You will serve as the subject matter expert on health benefits and how Remodel Health integrates with client programs.

You will educate members on plan options, help customize benefits, and collaborate with employer and employee stakeholders. This role requires travel to domestic locations occasionally and a commitment to excellent service.

Qualifications

• Bachelor's Degree required.
• Health Insurance experience strongly preferred.
• Full health benefits offering, including life, long-term disability, dental, and vision.
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years.

Responsibilities

• Apply for and enroll individuals into insurance plans and programs.
• Conduct in-person Zoom calls with members to find insurance plans that fit their needs.
• Abide by insurance standards and HIPAA regulations.
• Customize insurance programs to suit individual clients.
• Work as an advocate for the employee and employer.
• Participate in new customer hand-offs from launch.
• Educate customers on our products and services.
• Able to travel to various domestic locations (infrequent).

Skills

Communication skills

Time management

Data analysis

Problem-solving

HIPAA compliance

Team collaboration

Licensure readiness

Adaptability

Customer service

Education

Bachelor's Degree

Tools

Zoom

CRM systems

Job description

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family.

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

We are looking for a highly driven, team-oriented self-starter to join our growing Advisement team! As a Benefits Advisor, you will play an integral role on-boarding and enrolling both new and existing Remodel Health members. For new members, you are the gateway to an individual's experience with Remodel Health. For all employees, you are the primary subject matter expert in health benefits and the management of them. You are also key in helping members understand what benefits are available to them, how Remodel Health fits into their benefits, and how their benefits actually work.

Responsibilities

• Apply for and enroll individuals into insurance plans and programs
• Conduct in-person Zoom calls with members to find insurance plans that fit their needs
• Abide by insurance standards and HIPAA regulations
• Customize insurance programs to suit individual clients
• Work as an advocate for the employee and employer
• Participate in new customer hand-offs from launch
• Educate customers on our products and services
• Able to travel to various domestic locations (infrequent)

Qualifications

• Outstanding verbal and written communication skills
• Be comfortable working in multiple technology platforms
• Strong ability to manage time effectively
• Data analysis and problem-solving skills
• Capacity to work beyond 40 hours per week in Q4
• Strong organization skills and attention to detail
• Must have, or be able to obtain, health insurance license
• Flexible to adapt to constantly changing environment
• Willingness to learn and grow into a benefit subject matter expert
• Strong collaborative team player

Education & Experience

• Bachelor's Degree required
• Health Insurance experience strongly preferred
• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.