Benefits Advisor

Aflac; Grand Junction (CO); Hybrid; USD 52,000 - 86,000; Full time

Job summary

Aflac is seeking a Benefits Advisor in Grand Junction, CO for a full‑time hybrid role focused on educating employers and employees about supplemental insurance offerings. You will prospect, present, enroll, and support clients and policyholders, with ongoing collaboration with the local Aflac team.

The position requires a strong customer‑service mindset, consultative sales skills, and the ability to travel locally within Grand Junction as needed.

Qualifications

• Knowledge of employee benefits and insurance products with the ability to explain plan options clearly and accurately.
• Strong customer service skills, including active listening, empathy, and timely follow‑up with employers and policyholders.
• Sales abilities including prospecting, relationship building, and closing with consultative, solutions‑oriented selling.
• Experience providing training or presentations to individuals or groups (benefits enrollments or product overviews).
• Excellent verbal and written communication skills and professional interpersonal skills.
• Willingness to obtain required state licenses within a designated timeframe.

Responsibilities

• Prospect and meet with business owners to discuss benefits options.
• Conduct benefits presentations for employers and employees.
• Manage enrollment activities and respond to customer inquiries.
• Assist with claims‑related questions to ensure a positive experience.
• Maintain accurate records and collaborate with the local Aflac team.
• Participate in training and professional development to stay current on products and regulations.

Skills

Benefits knowledge

Customer service

Consultative sales

Training/presentations

Verbal and written communication

CRM/digital tools

Travel locally (Grand Junction, CO)

Education

High school diploma or equivalent

Insurance licensing (or willingness to obtain)

Tools

CRM/enrollment platforms

Job description

Company Description

Aflac is a leading provider of supplemental insurance, chosen by over 50 million people worldwide for its commitment to helping customers feel prepared for unexpected life events. The company enables organizations of all sizes to offer robust employee benefits that rival those of larger employers, helping them attract and retain talent. Hundreds of thousands of businesses across the United States offer Aflac plans to their teams at no direct cost to the employer. Employees can access a wide range of voluntary, employee-paid products that support them during health-related events, including accidents, disability, cancer, and life insurance. More information about Aflac’s products and services is available at Aflac.com.

Role Description

The Benefits Advisor is a full‑time, hybrid role based in Grand Junction, CO, with some flexibility to work from home. This role focuses on educating employers and employees about Aflac’s supplemental insurance offerings and helping them select plans that meet their needs. Day‑to‑day responsibilities include prospecting and meeting with business owners, conducting benefits presentations, and providing ongoing support to clients and policyholders. The Benefits Advisor will manage enrollment activities, respond to customer inquiries, and assist with claims‑related questions to ensure a positive experience. The role also involves maintaining accurate records, collaborating with the local Aflac team, and participating in training and professional development to stay current on products and regulations.

Qualifications

• Knowledge of employee benefits and insurance products, with the ability to explain plan options clearly and accurately.
• Strong customer service skills, including active listening, empathy, and timely follow‑up with employers and policyholders.
• Sales abilities, including prospecting, relationship building, and closing, with a focus on consultative, solutions‑oriented selling.
• Experience providing training or presentations to individuals or groups, such as benefits enrollments or product overviews.
• Excellent verbal and written communication skills and professional interpersonal skills.
• Ability to work independently in a hybrid environment, manage time effectively, and travel locally within Grand Junction, CO as needed.
• Basic proficiency with digital tools and CRM or enrollment platforms; comfort with virtual meetings and online presentations.
• High school diploma or equivalent required; prior experience in insurance, benefits advising, or business‑to‑business sales is preferred.
• Applicable state insurance licensing or willingness to obtain required licenses within a designated timeframe.