Benefits Administrator I: Training, Renewals & Liaison

USI Insurance Services; Harrisburg (Dauphin County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid holidays

401(k)

Job summary

USI Insurance Services is seeking an experienced Benefits Coordinator to support day-to-day customer service and coordinate with internal teams and carriers. You will assist with renewals, new business, and broker communications to ensure plan changes and enrollments meet carrier requirements.

This role requires 3+ years in employee benefits, strong data entry skills, and proficiency with MS Excel. A HS diploma is required, a Bachelor’s degree is a plus, and the team values accuracy and teamwork.

Qualifications

• 3+ years of employee benefits experience.
• High School Diploma or GED required; Bachelor’s degree a plus.
• Knowledge of Health and Ancillary plans, carriers, and quoting abilities.
• Strong attention to detail; accurate admin and data entry skills.
• Ability to set priorities and meet deadlines.
• Ability to work independently and in a fast-paced, team environment.
• Strong verbal and written communication skills.
• Working knowledge of Microsoft Office Excel; formatting and formulas.

Responsibilities

• Coordinate day-to-day customer service and support internal service team.
• Assist with quoting renewal options and new business.
• Provide follow-up communications and broker approvals for plan changes and enrollment issues.
• Provide renewals to appropriate Brokers and update client databases.
• Enter data into commission database and respond to carriers or broker questions.
• Assist with training Brokers and onboarding of new staff.
• Communicate with management on all aspects of administration.
• Coordinate with internal team to meet service turnaround times and carrier standards.
• Develop strong relationships with carriers and internal staff.

Skills

Communication skills

Time management

Teamwork

Attention to detail

Benefits knowledge

Education

High School Diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Excel

Job description

USI Insurance Services is seeking an experienced Benefits Coordinator to support day-to-day customer service and coordinate with internal teams and carriers. You will assist with renewals, new business, and broker communications to ensure plan changes and enrollments meet carrier requirements.

This role requires 3+ years in employee benefits, strong data entry skills, and proficiency with MS Excel. A HS diploma is required, a Bachelor’s degree is a plus, and the team values accuracy and teamwork.