Benefits Administrator: COBRA & FSA Coordination

COBRA PROFESSIONALS INC; Baton Rouge (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

A benefits administration firm is seeking a Benefit Administrator in Baton Rouge, Louisiana, to manage Cobra and FSA Plans. This role requires excellent customer service skills and the ability to handle high call volumes. The ideal candidate will have 1-2 years of customer service experience, strong organizational skills, and the capability to thrive in a collaborative environment. Proficiency in Word, Excel, and Outlook is essential, and knowledge of WEX/Cobra Point software is preferred.

Qualifications

• 1-2 years of experience in customer service.
• Strong attention to detail required.
• Ability to manage multiple tasks and work under time constraints.

Responsibilities

• Administer Flexible Spending Accounts including Dependent Care and Health Savings Accounts.
• Assist with Cobra Administration for multiple clients.
• Respond to participant inquiries via phone and email.

Skills

Customer service experience

Highly organized

Professional communication skills

Diplomatic interpersonal skills

Strong work ethic

Ability to work under pressure

Education

High School diploma or equivalency

Tools

Word

Excel

Outlook

WEX/Cobra Point software

Job description

A benefits administration firm is seeking a Benefit Administrator in Baton Rouge, Louisiana, to manage Cobra and FSA Plans. This role requires excellent customer service skills and the ability to handle high call volumes. The ideal candidate will have 1-2 years of customer service experience, strong organizational skills, and the capability to thrive in a collaborative environment. Proficiency in Word, Excel, and Outlook is essential, and knowledge of WEX/Cobra Point software is preferred.