A third-party administration firm in Seattle is seeking a customer service representative to handle COBRA inquiries and provide exceptional service. Candidates should be organized, detail-oriented, and possess strong communication skills. The role offers fully paid training, competitive starting wages, and a robust benefits package including a Defined Benefit Pension and generous leave provisions. Join a supportive team that values work-life balance and development opportunities.
Qualifications
Ability to juggle and prioritize workloads with strong analytical skills.
Excellent communication skills for responding to inquiries.
Strong attention to detail with problem-solving skills.
Responsibilities
Responding to COBRA inquiries from participants and employers.
Processing COBRA election forms and payments.
Preparing refund paperwork for participants.
Skills
Organized
Excellent interpersonal skills
Attention to detail
Basic proficiency in Excel and Word
Job description
A third-party administration firm in Seattle is seeking a customer service representative to handle COBRA inquiries and provide exceptional service. Candidates should be organized, detail-oriented, and possess strong communication skills. The role offers fully paid training, competitive starting wages, and a robust benefits package including a Defined Benefit Pension and generous leave provisions. Join a supportive team that values work-life balance and development opportunities.