A growing organization in the industrial construction, facilities, and infrastructure industry is seeking a Benefits Administrator for a direct hire opportunity in Fresno, CA. This role is ideal for a detail-oriented HR benefits professional who enjoys helping employees understand their benefits, ensuring accurate benefits processing, and supporting compliance within a fast-paced, people-focused environment.
The Benefits Administrator will play an important role in supporting medical, dental, vision, life, disability, voluntary benefits, COBRA, ACA tracking, and retirement plan administration. This position offers the opportunity to work with a collaborative HR team, supportive leadership, and a company culture built around teamwork, integrity, safety, and long-term employee development.
Key Responsibilities
- Administer and support employee benefits programs, including medical, dental, vision, life, disability, voluntary benefits, and 401(k) plans.
- Process employee enrollments, eligibility changes, qualifying life events, terminations, and coverage updates in HRIS, carrier, and benefits administration systems.
- Serve as a primary point of contact for employee benefits questions, providing clear guidance on eligibility, coverage, claims, and enrollment processes.
- Support open enrollment activities, including system setup, employee communications, enrollment assistance, and related documentation.
- Assist with COBRA administration, ACA data tracking, benefits audits, reporting, billing reconciliation, and compliance support related to ERISA, HIPAA, and Section 125 plans.
- Coordinate with carriers, third-party administrators, and internal stakeholders to resolve discrepancies, track issues, and maintain accurate benefits records.
Required Qualifications and Skills
- Support day-to-day administration of employee benefits programs and benefits transactions.
- Process enrollments, life event changes, terminations, eligibility updates, and carrier system changes.
- Assist with compliance-related benefits tracking, reporting, documentation, and audits.
- Provide front-line employee support for benefits questions, claims issues, and plan information.
- Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience.
- 3+ years of HR experience with benefits administration responsibilities.
- Working knowledge of benefits compliance requirements, including ACA, COBRA, ERISA, HIPAA, and Section 125 plans.
- Experience with HRIS systems, benefits administration platforms, carrier portals, and third-party administrator systems.
- Proficiency with Microsoft Excel for basic reporting, reconciliation, data tracking, and audits.
- Strong attention to detail, accuracy, confidentiality, and follow-through.
- Ability to communicate benefits information clearly and professionally to employees.
- Strong customer service skills with the ability to resolve issues, elevate exceptions, and maintain a positive employee experience.
- Effective communication, analytical thinking, collaboration, initiative, business acumen, and personal integrity.