Benefits Admin

Ultimate Staffing Services; Phoenix (AZ); Remote; USD 60,000 - 85,000; Full time

Job summary

Ultimate Staffing Services is partnering with an organization to hire a Benefits Administrator for a fully remote role supporting a multi-state workforce. This position is highly employee-facing and best suited for someone who enjoys customer service and guiding employees through benefits, leaves of absence, and accommodations with empathy and confidence.

The role involves handling 20-25 leaves, serving as the primary contact for benefits inquiries, and collaborating with HR to ensure compliance

Qualifications

• 3–5+ years of benefits and leave administration experience.
• Strong knowledge of FMLA, ADA, and multi-state leave laws.
• Proven ability to work directly with employees and managers.
• Organized, detail-oriented, and comfortable pulling reports.
• Experience with HRIS platforms (ADP Workforce Now preferred).
• Bilingual English/Spanish preferred.

Responsibilities

• Serve as the primary contact for benefits and leave inquiries, including a high-volume inbox.
• Administer FMLA, state leaves, ADA accommodations, and internal leave programs.
• Partner closely with managers and HR to ensure compliance and smooth return-to-work processes.
• Support employees across multiple states and guide them through benefits and leaves.

Skills

Customer service

High-volume work

Empathy and confidence

Communication with employees

Attention to detail

Tools

ADP Workforce Now

Job description

We're partnering with an organization to hire a Benefits Administrator for a fully remote role supporting a multi-state workforce. This position is highly employee-facing and best suited for someone who enjoys customer service, high-volume work, and guiding employees through benefits, leaves of absence, and accommodations with empathy and confidence.

Highlights

• Support employees across multiple states
• Manage 20-25 active leaves at a time in a fast-paced environment
• Serve as the primary contact for benefits and leave inquiries, including a high-volume inbox
• Administer FMLA, state leaves, ADA accommodations, and internal leave programs
• Partner closely with managers and HR to ensure compliance and smooth return-to-work processes

What We're Looking For

• 3-5+ years of experience in benefits and leave administration
• Strong knowledge of FMLA, ADA, and multi-state leave laws
• Proven ability to work directly with employees and managers
• Organized, detail-oriented, and comfortable pulling reports
• Experience with HRIS platforms (ADP Workforce Now preferred)
• Bilingual English/Spanish preferred

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.