Benefits Account Manager — Hybrid/Remote after 90 days

Rue-Insurance; Hamilton Township (NJ); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with Employer Match

Profit Sharing Plan

Flexible in-office/remote hybrid work

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Rue Insurance in New Jersey is seeking an experienced Small Group Account Manager to serve as the primary service contact for assigned employer-benefits clients. The role focuses on client satisfaction, annual renewals, data collection, plan comparisons, and enrollment support.

You will coordinate open enrollment, handle new business submissions, and educate clients on plan options through workshops and webinars, while promoting agency tools to enhance engagement.

Qualifications

• One or more years of employee benefits or insurance experience.
• One or more years of account management experience.
• Strong understanding of group health insurance and ancillary benefits.
• Excellent customer service and communication skills.
• Strong organizational and time management abilities.
• Ability to manage multiple accounts and deadlines.
• Proficiency with Microsoft Office.
• Proficiency agency management software.

Responsibilities

• Serve as primary service contact for assigned small employer benefits clients addressing inquiries, resolving issues, and ensuring overall client satisfaction
• Manage annual renewals including data collection, quoting, plan comparisons, and proposal preparation
• Coordinate open enrollment activities including employee communications and enrollment support
• Process new business submissions, additions, terminations, and life event changes
• Resolve carrier, billing, claims and eligibility issues in a timely and professional manner
• Independently handle all routine client servicing
• Deliver agency value-added offerings such as compliance guidance and resources, HR tools, employee education, market trends, plan performance and wellness initiatives
• Educate clients on benefit plan options, features, and enrollment processes through workshops, webinars, and individual consultations
• Promote agency service tools and technology platforms to improve client engagement

Skills

Customer service

Communication

Organization

Time management

Education

Bachelor’s degree

Life Insurance License NJ

Health Insurance License NJ

Tools

Microsoft Office

Agency management software

Job description

Rue Insurance in New Jersey is seeking an experienced Small Group Account Manager to serve as the primary service contact for assigned employer-benefits clients. The role focuses on client satisfaction, annual renewals, data collection, plan comparisons, and enrollment support.

You will coordinate open enrollment, handle new business submissions, and educate clients on plan options through workshops and webinars, while promoting agency tools to enhance engagement.