Benefits Account Manager: Client Success & Renewals

SISCO; Dubuque (IA); On-site; USD 50,000 - 70,000; Full time

Job summary

SISCO, based in Dubuque, IA, is looking for an Account Manager to deliver exceptional service to clients and manage account renewals effectively. The successful candidate will be the primary point of contact for designated brokers and clients.

Essential responsibilities include leading meetings, ensuring prompt responses to inquiries, and facilitating the renewal process for coverage types. The ideal candidate will possess strong communication skills and a proficiency in Excel.

Qualifications

• Experience in client management or account management roles is desirable.
• Demonstrated ability to build and maintain relationships with clients.
• Ability to handle multiple projects and meet deadlines.

Responsibilities

• Serve as the primary point of contact for assigned brokers and clients.
• Facilitate the renewal process for various coverage types.
• Lead virtual and in-person meetings for Open Enrollment support.

Skills

Strong verbal and written communication skills

Proficiency in Excel

High responsiveness to client inquiries

Ability to develop and deliver presentations

Excellent problem-solving and cost-analysis abilities

Strong interpersonal skills

Job description

SISCO, based in Dubuque, IA, is looking for an Account Manager to deliver exceptional service to clients and manage account renewals effectively. The successful candidate will be the primary point of contact for designated brokers and clients.

Essential responsibilities include leading meetings, ensuring prompt responses to inquiries, and facilitating the renewal process for coverage types. The ideal candidate will possess strong communication skills and a proficiency in Excel.