Benefit Program Technician – Eligibility & Client Support

State of Missouri; Raytown (MO); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Defined pension plan

Generous paid time off (leave/holiday)

Health insurance eligibility

Job summary

The State of Missouri's Family Support Division seeks a Benefit Program Technician to join the Jackson County/Raytown Resource Center in Raytown, MO. You will determine initial and continuing eligibility for food, medical, financial and nutritional assistance and interview clients in person or by telephone.

Candidates must have a High School diploma or equivalent with at least four years of customer service experience, or a Bachelor's Degree.

Qualifications

• High School diploma or equivalent with at least four years of customer service experience, or a Bachelor's Degree.
• Personable, compassionate, and non-judgmental attitude.
• Some travel may be required for training and coverage purposes.

Responsibilities

• Determine initial and continuing eligibility for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone.
• Prepare summaries and perform additional duties as needed.

Skills

Customer service

Education

High School diploma

Bachelor's Degree

Job description

The State of Missouri's Family Support Division seeks a Benefit Program Technician to join the Jackson County/Raytown Resource Center in Raytown, MO. You will determine initial and continuing eligibility for food, medical, financial and nutritional assistance and interview clients in person or by telephone.

Candidates must have a High School diploma or equivalent with at least four years of customer service experience, or a Bachelor's Degree.