Benefit Program Technician

State of Missouri; Cassville (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a Benefit Program Technician to support citizens in obtaining essential assistance. This role involves evaluating eligibility for food, medical, and financial aid, and providing compassionate support to clients. Join a dedicated team in the Family Support Division and make a meaningful impact in your community. With an excellent benefits package including health insurance and a defined pension plan, this opportunity offers both personal and professional growth. If you have a passion for helping others and a background in customer service, this role is perfect for you.

Benefits

Defined Pension Plan

Generous Leave and Holiday Time

Health Insurance Options

Qualifications

• 4+ years of customer service experience or a Bachelor’s Degree.
• Personable, compassionate, and non-judgmental attitude.

Responsibilities

• Assist citizens in obtaining food, medical, and financial assistance.
• Determine eligibility for services and interview clients.

Skills

Customer Service Experience

Interpersonal Skills

Compassionate Attitude

Education

Bachelor’s Degree

Job description

Join to apply for the Benefit Program Technician role at State of Missouri.

Position Overview

The Family Support Division is seeking applications for Benefit Program Technicians. These positions will be located in the Barry County Customer Service Center at 208 East 8th Street, Cassville, MO.

As a Benefit Program Technician, you will assist Missouri citizens in obtaining food, medical, financial, and nutritional assistance to support their well-being and productivity.

Your daily responsibilities will include determining initial and ongoing eligibility for these services, interviewing clients in person and by phone, preparing summaries, and more.

Qualifications

• At least 4 years of Customer Service experience or a Bachelor’s Degree.
• Personable, compassionate, and non-judgmental attitude.
• Lack of post-secondary education will not be the sole reason for consideration denial.

Additional Information

Recruitment Area: Open to all qualified applicants.

The State of Missouri offers an excellent benefits package, including a defined pension plan, generous leave and holiday time, and health insurance options. To understand the full value of working for the State, use our Total Compensation Calculator.

For inquiries, contact: [e-mail]