Benefit Program Senior Specialist

State-of-Missour; Jefferson City (MO); On-site; USD 51,000 - 63,000; Full time

Job summary

MO HealthNet Division in Jefferson City, MO, seeks a Benefit Program Senior Specialist to supervise six employees in the Third-Party Liability (TPL) Operations Unit, including the Health Insurance Premium Payment Program and Accounts Receivable.

You will train staff, interpret policies, and generate monthly reports while coordinating with the TPL Manager to enhance daily operations. This is a responsible, independent role with pension and benefits.

Qualifications

• Bachelor’s degree and 1–3 years of relevant experience (substitutions may be allowed).
• Ability to work in a highly independent manner and make sound decisions.

Responsibilities

• Directly supervise six team members in the HIPP unit and Accounts Receivable within the TPL Operations Unit.
• Collaborate with team members to provide training and interpret policies.
• Conduct monthly Engage and annual Reflect meetings with all assigned staff.
• Plan and facilitate team meetings and attend other meetings as needed.
• Work with the TPL Operations Manager to improve processes and address issues promptly.
• Utilize multiple computer systems and Excel to compile monthly reports on cost savings and cash collections.
• Maintain relationships with employees, managers, participants, and insurers.

Skills

Supervisory experience

Team leadership

Policy interpretation

Training

Education

Bachelor’s degree

Tools

Microsoft Excel

Job description

The MO HealthNet Division is looking for a Benefit Program Senior Specialist to join our team in the Third-Party Liability Section, located in Jefferson City, MO.

Job Posting Number:

4591 8260022

Semi-monthly salary: The current rate for this position is $2,377.59. Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Annual salary: $57,062.16

Job Location: This position is located at 615 Howerton Court, Jefferson City, MO ZIP 65109. All internal promotional applicants are encouraged to apply as there may be alternate office space available.

Why you’ll love this position:

The person in this position will work with a dedicated team of employees while gaining new and valuable skills. This is a responsible and independent position that will be responsible for direct supervision of six employees working in the Accounts Receivable and Health Insurance Premium Payment Program (HIPP) Unit of the Third-Party Liability Operations Unit..

What you’ll do:

• Directly supervise six team members in the (HIPP) Health Insurance Premium Payment Program and Accounts Receivable section of the Third-Party Liability (TPL) Operations Unit.
• Work closely with assigned team members to provide training, assistance with policy interpretation, and ensure employees are provided with the support and guidance needed to complete their tasks accurately and timely.
• Complete monthly Engage and annual Reflect meetings with all assigned team members.
• Plan and facilitate team meetings and attend other meetings as necessary.
• Work closely with the Third-Party Liability (TPL) Operations Manager to improve business processes, identify and mitigate issues with daily operations, and address any issues in a timely manner.
• Work in multiple computer systems and Excel spreadsheets to compile monthly reports showing cost savings and cash collections for Third Party Liability (TPL) Operations.
• Maintain working relationships with employees, managers, participants, and insurance companies as well as third party vendors.

Minimum Qualifications:

Bachelor’s degree and 1-3 years of relevant experience. (Substitutions may be allowed.)

Preferred Qualifications:

This position requires sound decision-making skills and the ability to work in a highly independent manner. Experience in Accounts Receivable business processes preferred.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position, please contact: Lauren Slover at [e-mail]. If you experience accessibility issues while applying, please contact Courtney Hall at [e-mail] or call 573-526-0416.

Recruitment Area:

All Qualified Applicants

Application Deadline:

November 4, 2026