Benefit Program Senior Specialist

State of Missouri; Jefferson City (MO); On-site; USD 51,000 - 63,000; Full time

Job summary

State of Missouri’s MO HealthNet Division seeks a Benefit Program Senior Specialist in Jefferson City, MO. The role oversees six staff in the AR and HIPP units within the Third-Party Liability Operations Unit, guiding training, policy interpretation, and timely task completion.

You will work with a dedicated team, manage monthly meetings, and collaborate to improve daily operations and business processes while generating cost-saving and cash collection reports using Excel.

Qualifications

• This position requires a bachelor’s degree and 1–3 years of relevant experience.
• Experience with Accounts Receivable processes is preferred.
• Ability to work independently and make sound decisions.

Responsibilities

• Directly supervise six team members in the HIPP and AR units of the TPL Operations Unit.
• Provide training and guidance on policy interpretation and task execution.
• Conduct monthly Engage and annual Reflect meetings with all team members.
• Plan and facilitate team meetings and participate in other required meetings.
• Collaborate with the TPL Operations Manager to improve processes and address issues.
• Work across multiple systems and Excel to compile monthly cost savings and cash collection reports.
• Maintain relationships with employees, managers, participants, insurers, and third-party vendors.

Skills

Supervision

Accounts Receivable

Excel

Policy interpretation

Team leadership

Reporting

Education

Bachelor’s degree

Tools

Computer systems

Job description

The MO HealthNet Division is looking for a Benefit Program Senior Specialist to join our team in the Third-Party Liability Section, located in Jefferson City, MO.

Job Posting Number

4591 8260022

Semi-monthly salary

The current rate for this position is $2,377.59. Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Annual salary

$57,062.16

Job Location

This position is located at 615 Howerton Court, Jefferson City, MO ZIP 65109. All internal promotional applicants are encouraged to apply as there may be alternate office space available.

Why you’ll love this position

The person in this position will work with a dedicated team of employees while gaining new and valuable skills. This is a responsible and independent position that will be responsible for direct supervision of six employees working in the Accounts Receivable and Health Insurance Premium Payment Program (HIPP) Unit of the Third-Party Liability Operations Unit.

What You’ll Do

• Directly supervise six team members in the (HIPP) Health Insurance Premium Payment Program and Accounts Receivable section of the Third-Party Liability (TPL) Operations Unit.
• Work closely with assigned team members to provide training, assistance with policy interpretation, and ensure employees are provided with the support and guidance needed to complete their tasks accurately and timely.
• Complete monthly Engage and annual Reflect meetings with all assigned team members.
• Plan and facilitate team meetings and attend other meetings as necessary.
• Work closely with the Third-Party Liability (TPL) Operations Manager to improve business processes, identify and mitigate issues with daily operations, and address any issues in a timely manner.
• Work in multiple computer systems and Excel spreadsheets to compile monthly reports showing cost savings and cash collections for Third Party Liability (TPL) Operations.
• Maintain working relationships with employees, managers, participants, and insurance companies as well as third party vendors.

Minimum Qualifications

Bachelor’s degree and 1-3 years of relevant experience. (Substitutions may be allowed.)

Preferred Qualifications

This position requires sound decision-making skills and the ability to work in a highly independent manner. Experience in Accounts Receivable business processes preferred.

EEO Statement

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position, please contact: Lauren Slover at [e-mail]. If you experience accessibility issues while applying, please contact Courtney Hall at [e-mail] or call 573-526-0416.

Recruitment Area: All Qualified Applicants

Application Deadline: November 4, 2026