Benefit Payment Control Agent

Jobtailor; Carrollton (TX); On-site; USD 52,000 - 74,000; Full time

Job summary

Jobtailor in Carrollton, TX is seeking an experienced professional to review unemployment insurance overpayment cases, gather evidence, and determine prosecutability. You will prepare cases for civil or criminal action and testify in hearings or court proceedings.

The role requires collaboration with collections and enforcement actions, including negotiating repayment and pursuing court action when necessary. Prior experience in unemployment benefits and program eligibility is highly valued.

Qualifications

• High school diploma or GED required.
• Partial college credit: 90 quarter hours or 60 semester hours in criminal justice or related field.
• Three years of experience in the related area.
• Equivalent combination of knowledge, education, job or intern experience, training, or certifications may substitute year-over-year.
• Preferred: Four years of unemployment insurance benefits experience.
• Preferred: Two years of experience determining program eligibility.
• Preferred: Two years of experience filing civil actions to collect debt.
• Preferred: One year of experience processing and rendering benefit overpayment determinations.

Responsibilities

• Review unemployment insurance fraudulent and non-fraudulent claimant overpayment cases for compliance with applicable program regulations.
• Gather pertinent documents and evidence to support cases.
• Analyze findings and determine whether evidence is sufficient to support prosecution.
• Assist in preparing cases for collection, criminal prosecution, or civil action.
• Testify as necessary in administrative hearings or court proceedings.
• Negotiate and monitor repayment agreements with non-fraudulent claimants.
• Proceed with court action upon repayment default.

Skills

Unemployment Insurance Experience

Criminal Justice Knowledge

Case Preparation Skills

Debt Collection Experience

Program Eligibility Determination

Education

High School Diploma

GED

90 quarter hours / 60 semester hours in criminal justice or related field

Tools

Case Analysis

Evidence Gathering

Legal Testimony

Repayment Negotiation

Benefit Overpayment Determination

Job description

• Review unemployment insurance fraudulent and non-fraudulent claimant overpayment cases for compliance with applicable program regulations
• Gather pertinent documents and evidence to support cases
• Analyze findings and determine whether evidence is sufficient to support prosecution
• Assist in preparing cases for collection, criminal prosecution, or civil action
• Testify as necessary in administrative hearings or court proceedings
• Negotiate and monitor repayment agreements with non-fraudulent claimants
• Proceed with court action upon repayment default

Requirements

• High school diploma/GED
• Completion of 90 quarter hours or 60 semester hours in criminal justice or a related field
• Three years of experience in the related area
• Equivalent combination of knowledge, education, job or intern experience, training, or certifications may substitute year-over-year
• Preferred: Four years of unemployment insurance benefits experience
• Preferred: Two years of experience determining program eligibility
• Preferred: Two years of experience filing civil actions to collect debt
• Preferred: One year of experience processing and rendering benefit overpayment determinations

Core Competencies

Demonstrates expertise in analyzing unemployment insurance cases for compliance, gathering evidence, and preparing cases for legal action. Proficient in negotiating repayment agreements and testifying in administrative hearings or court proceedings.

Highest-signal resume keywords

• Unemployment Insurance Experience
• Criminal Justice Knowledge
• Case Preparation Skills
• Debt Collection Experience
• Program Eligibility Determination

ATS Optimization Keywords

Hard Skills

• Case Analysis
• Evidence Gathering
• Legal Testimony
• Repayment Negotiation
• Benefit Overpayment Determination

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Fraudulent Claims
• Compliance Regulations
• Civil Action
• Administrative Hearings
• Debt Collection