Claims Assistant

Jobtailor; California (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor in the United States is seeking a Claims Assistant to provide administrative and operational support to the Claims team, ensuring timely processing of claim-related documentation and logging hearing notices. The role demands a high school diploma and 1–3 years of claims support experience, with knowledge of workers' compensation a plus.

Core duties include mail management, calendar logging, tracker form completion, and shared phone coverage among team members, all within a multi-state

Qualifications

• High school diploma required; associate/bachelor’s preferred.
• 1–3 years of administrative or claims support experience.
• Knowledge of workers' compensation processes is a plus.
• Ability to manage jurisdiction-specific deadlines across multi-state caseload.

Responsibilities

• Provides administrative and operational support to the Claims team.
• Ensures timely and accurate processing of claim-related documentation.
• Completes all assigned claim tasks within five (5) business days.
• Assists with processing and tracking documentation related to claim activities.
• Manages incoming and outgoing mail, including certified mail.
• Logs all hearing notices received into the litigation calendar and log.
• Completes tracker forms for non-cashed checks within required timeframes.
• Provides phone coverage shared among Claims Assistants.

Skills

Claims Processing

Documentation Tracking

Mail Management

Hearing Notice Logging

Tracker Form Completion

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

• Provides administrative and operational support to the Claims team.
• Ensures timely and accurate processing of claim-related documentation.
• Completes all assigned claim tasks within five (5) business days.
• Assists with processing and tracking documentation related to claim activities.
• Manages incoming and outgoing mail, including certified mail.
• Logs all hearing notices received into the litigation calendar and log.
• Completes tracker forms for non-cashed checks within required timeframes.
• Provides phone coverage shared among Claims Assistants.

Requirements

• High school diploma required; Associate's or Bachelor's degree preferred.
• 1–3 years of administrative or claims support experience (insurance environment preferred).
• Knowledge of workers' compensation processes and regulatory requirements across multiple jurisdictions is a plus.
• Strong organizational skills and ability to manage jurisdiction-specific deadlines across a multi-state caseload.

Core Competencies

Demonstrates strong organizational skills and the ability to manage jurisdiction-specific deadlines in a multi-state claims environment. Proficient in processing claim-related documentation and providing administrative support within an insurance context.

Highest-signal resume keywords

• Claims Support Experience
• Workers' Compensation Knowledge
• Organizational Skills
• Documentation Processing
• Multi-State Caseload Management

ATS Optimization Keywords

Hard Skills

• Claims Processing
• Documentation Tracking
• Mail Management
• Hearing Notice Logging
• Tracker Form Completion

Soft Skills

• Strong Organizational Skills
• Ability to Meet Deadlines
• Phone Coverage Support

Certifications & Qualifications

• High School Diploma
• Associate's Degree
• Bachelor's Degree

Industry Keywords

• Insurance Environment
• Regulatory Requirements
• Workers' Compensation Processes
• Claims Team Support