Benefit Advisor

TD SYNNEX; Reno (NV); Hybrid; USD 41,000 - 47,000; Full time

Benefits offered by this job

Hybrid work schedule

Elective benefits

Job summary

TD SYNNEX is seeking an HYVE HR Advisor focused on Benefits and Leave Administration to support coworkers through life events and work transitions. You will manage LOA casework, educate on benefits, coordinate with payroll, and ensure compliance with federal, state, and company policies.

The role requires hands-on case management, process execution, and collaboration with Benefits, Payroll, HR, Absence Management, and Communications to deliver accurate, timely coworker support.

Qualifications

• Experience in HR operations with a focus on benefits, leave of absence administration, or absence management.
• Working knowledge of FMLA, CFRA/State programs, ADA/FEHA, Paid Family Leave, Short-Term Disability, and return-to-work requirements.
• Hands-on experience with Workday (or similar HRIS), absence management portals, and case tracking.
• Payroll coordination or reconciliation experience related to LOA transactions.

Responsibilities

• Educate managers, HR partners, and coworkers on leave programs (FMLA, non-FMLA, state leave programs, CFRA, Short-Term Disability, Paid Family Leave, Paid Parental Leave).
• Guide coworkers on state claim filing responsibilities and explain how state benefit offsets impact company-provided disability and leave benefits.
• Complete and return California EDD and other state-required leave documentation.
• Coach managers on leave responsibilities, compliance requirements, and Workday processes.
• Monitor appropriate use of Personal Leaves and provide policy-aligned guidance.
• Maintain proactive oversight of LOA cases to ensure timely claim filing, approvals, and return-to-work planning.
• Track future-dated events (e.g., maternity/paternity, scheduled procedures) and ensure claims are initiated on time.
• Follow up with coworkers who have received instructions but have not filed within required timelines.
• Monitor denied or pending claims and coordinate with coworkers and absence case managers until resolution.
• Track end dates, extensions, and revised return-to-work dates; issue reminders for fitness-for-duty when applicable.
• Coordinate leave considerations for coworkers with workers’ compensation claims.
• Connect with coworkers ahead of return dates to confirm plans or support extensions when needed.
• Process leave-related status changes from the absence management vendor and complete corresponding Workday transactions based on daily/weekly reports.
• Confirm return-to-work status with managers and coworkers and update Workday accordingly.
• Identify and correct discrepancies (e.g., inaccurate start/end dates); process retroactive actions when absences weren’t reported timely and educate leaders on notification procedures.
• Manage Workday Cases assigned to the Benefits team for HYVE coworkers.
• Investigate and resolve payroll issues related to LOA (overpayments/underpayments, status-driven pay changes).
• Partner with Payroll to ensure accurate, timely processing of leave transactions.
• Coordinate with the Absence Management Provider on claim corrections, escalations, and administrative issues; engage legal counsel on complex cases as needed.
• Monitor leave-related accommodations and maintain communication with managers and coworkers on status updates.
• Partner with HR and managers to evaluate reasonable accommodations under ADA/FEHA and similar laws.
• Identify potential duties or temporary work arrangements aligned to medical restrictions where feasible.
• Support smooth, compliant return-to-work transitions.
• Provide new-hire benefits education, including dependent verification assistance.
• Serve as the primary contact for HYVE benefit inquiries via the US Benefits mailbox.
• Support annual Open Enrollment and related coworker education.
• Ensure HYVE receives and distributes TD SYNNEX benefit communications, enrollment materials, and plan updates.

Skills

HR operations

Benefits administration

Leave of absence administration

Workday

Communication

Attention to detail

Tools

Workday

Absence Management Provider portal

Job description

HYVE HR Advisor – Benefits & Leave Administration

About the Role

HYVE is growing, and we’re looking for a detail-oriented, service-driven HR professional to support our coworkers through life events and work transitions. As a HYVE HR Advisor focused on Benefits and Leave Administration, you’ll manage day-to-day leave of absence (LOA) casework, benefits education, accommodations, payroll impacts, and Workday processes. You’ll serve as a trusted connector among HYVE, Benefits, Payroll, HR, Absence Management, and Communications—ensuring coworkers get timely, accurate support and the business stays compliant with federal, state, and company policies.

This role blends hands-on case management, process execution, and stakeholder partnership. If you thrive in a structured environment, enjoy simplifying complex rules, and care deeply about delivering a positive coworker experience, this is an opportunity to make a measurable impact.

What You’ll Do

Leave of Absence Administration and Case Management

• Educate managers, HR partners, and coworkers on leave programs (FMLA, non-FMLA, state leave programs, CFRA, Short-Term Disability, Paid Family Leave, Paid Parental Leave).
• Guide coworkers on state claim filing responsibilities and explain how state benefit offsets impact company-provided disability and leave benefits.
• Complete and return California EDD and other state-required leave documentation.
• Coach managers on leave responsibilities, compliance requirements, and Workday processes.
• Monitor appropriate use of Personal Leaves and provide policy-aligned guidance.

Leave Tracking and Follow-Up

• Maintain proactive oversight of LOA cases to ensure timely claim filing, approvals, and return-to-work planning.
• Track future-dated events (e.g., maternity/paternity, scheduled procedures) and ensure claims are initiated on time.
• Follow up with coworkers who have received instructions but have not filed within required timelines.
• Monitor denied or pending claims and coordinate with coworkers and absence case managers until resolution.
• Track end dates, extensions, and revised return-to-work dates; issue reminders for fitness-for-duty when applicable.
• Coordinate leave considerations for coworkers with workers’ compensation claims.
• Connect with coworkers ahead of return dates to confirm plans or support extensions when needed.

Workday and Leave Administration

• Process leave-related status changes from the absence management vendor and complete corresponding Workday transactions based on daily/weekly reports.
• Confirm return-to-work status with managers and coworkers and update Workday accordingly.
• Identify and correct discrepancies (e.g., inaccurate start/end dates); process retroactive actions when absences weren’t reported timely and educate leaders on notification procedures.
• Manage Workday Cases assigned to the Benefits team for HYVE coworkers.

Payroll and Compliance Support

• Investigate and resolve payroll issues related to LOA (overpayments/underpayments, status-driven pay changes).
• Partner with Payroll to ensure accurate, timely processing of leave transactions.
• Coordinate with the Absence Management Provider on claim corrections, escalations, and administrative issues; engage legal counsel on complex cases as needed.

Accommodations and Return-to-Work

• Monitor leave-related accommodations and maintain communication with managers and coworkers on status updates.
• Partner with HR and managers to evaluate reasonable accommodations under ADA/FEHA and similar laws.
• Identify potential duties or temporary work arrangements aligned to medical restrictions where feasible.
• Support smooth, compliant return-to-work transitions.

Benefits Administration and Coworker Support

• Provide new-hire benefits education, including dependent verification assistance.
• Serve as the primary contact for HYVE benefit inquiries via the US Benefits mailbox.
• Support annual Open Enrollment and related coworker education.
• Ensure HYVE receives and distributes TD SYNNEX benefit communications, enrollment materials, and plan updates.

What We’re Looking For

• Experience in HR operations with a focus on benefits, leave of absence administration, or absence management.
• Working knowledge of FMLA, CFRA/State programs, ADA/FEHA, Paid Family Leave, Short-Term Disability, and return-to-work requirements.
• Hands-on experience with Workday (or similar HRIS), absence management portals, and case tracking.
• Strong attention to detail, documentation discipline, and follow-through across multiple concurrent cases.
• Excellent communication skills with the ability to educate, influence, and coach managers and coworkers.
• Problem-solving mindset with a high sense of ownership, confidentiality, and ethical judgment.
• Experience completing state leave documentation (e.g., California EDD) and coordinating with third-party administrators.
• Payroll coordination or reconciliation experience related to LOA transactions.
• Exposure to workers’ compensation leave coordination and fitness-for-duty processes.
• Tools and systems: Workday, Absence Management Provider portal, shared US Benefits mailbox; additional tools may be introduced as HYVE scales.
• Travel and schedule: Minimal travel; standard business hours with flexibility to meet case needs.

Salary Range Requirement

Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.

• The range for this position is $30 - $34/hr

#LI-Hybrid

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company