Bene-Care: Payroll Specialist

Bene-Care; Town of Webster (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Bene-Care is seeking a Payroll Specialist to join the Payroll Division in our Webster, NY office. You will manage the end-to-end payroll lifecycle for clients, ensuring accuracy, timeliness, and regulatory compliance across multi-state payrolls.

The ideal candidate has 1+ years in payroll, proficiency with Excel, and strong attention to detail. This full-time role offers a Monday–Friday schedule, with salary in the $45k–$55k range and on-site collaboration.

Qualifications

• Minimum 1+ years of experience in payroll; hands-on processing preferred.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Strong attention to detail and analytical abilities.
• Professionalism with confidential information handling.
• Accurate data entry and mathematical aptitude.

Responsibilities

• Serve as a primary point of contact for payroll clients.
• Gather, validate, and enter payroll data to ensure timely processing.
• Maintain knowledge of federal, state, and local payroll tax regulations; apply changes.
• Troubleshoot payroll, tax, system, and compliance issues.
• Train clients on payroll software and ongoing system usage.
• Maintain client records in the payroll system and update as needed.
• Collaborate with internal departments to support client service.
• Assist clients with HR compliance questions.
• Distribute payroll packages (printing, mailing).
• Support department initiatives and special projects.

Skills

Payroll processing

Microsoft Excel

Attention to detail

Data entry

Communication

Teamwork

Analytical skills

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

FPC or CPP certification

High School diploma or equivalent

Tools

Microsoft Office Suite

Payroll software

Job description

PAYROLL SPECIALIST

Department: Payroll Division

Reports To: Service Manager

FLSA Status: Non-Exempt

Salary: $45-$55k annually + Based on Experience

Employment Status: Full-Time, Monday-Friday, 8:30am-5:00pm

About Us

Bene-Care is a family-built, service-driven partner in workforce solutions and full-service insurance. Based in Rochester, NY, we've helped businesses thrive through custom strategies across employee benefits, payroll, HR, property & casualty insurance, and TPA services. We take a consultative, service-first approach to every client relationship and pride ourselves on innovation, accountability, and long-term growth.

Position Summary

The Payroll Specialist plays a critical role in delivering exceptional payroll services to Bene-Care clients. This position is responsible for managing the end-to-end payroll lifecycle, ensuring accuracy, timeliness, and compliance with all relevant regulations. The ideal candidate is client-focused, detail-oriented, and thrives in a collaborative, fast-paced environment.

Essential Expectations And Responsibilities

• Serve as a primary point of contact for assigned payroll clients, maintaining proactive and professional communication.
• Gather, validate, and enter payroll data to ensure timely and accurate processing.
• Maintain up-to-date knowledge of federal, state, and local payroll tax regulations; apply changes as needed.
• Troubleshoot and resolve payroll, tax, system, and compliance issues in a timely and effective manner.
• Train clients on the use of payroll software and support ongoing system usage.
• Update and maintain client records in the payroll system, including new hires, deductions, tax updates, etc.
• Collaborate with internal departments, outside of payroll, to support comprehensive client service.
• Assist clients with questions related to HR compliance and basic employment regulations.
• Manage payroll package distribution, including printing, sealing, and mailing.
• Support department initiatives and contribute to special projects as assigned.

Minimum Qualifications (Knowledge, Skills, And Abilities)

• High School diploma or equivalent.
• 1+ years of experience in payroll, preferably with hands-on processing.
• Proficiency in Microsoft Office applications (Excel, Outlook, Word).
• Exceptional attention to detail with strong analytical and research capabilities.
• Professionalism in handling sensitive and confidential information.
• Accurate data entry skills and solid mathematical aptitude.
• Strong time management and organizational skills; ability to work independently or in a team environment.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP).
• Experience supporting multi-state payrolls and tax filings.

Certification Requirement

• Fundamental Payroll Certification (FPC) will be required within the first year of employment. The employee will be required to complete the 12-week course and pass the exam. Payment for both the course and the exam will be provided by Bene-Care Payroll, LLC.

Physical Demands

Primarily office-based with regular computer, phone, and document processing activity. Occasional lifting of light office materials (up to 25 lbs).

Work Conditions

This role is based at Bene-Care's office, offering a collaborative workspace with modern tools, adequate lighting, ventilation, and comfortable temperatures.

Bene-Care is an Equal Opportunity Employer and complies with ADA regulations as applicable